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Job description

Job Responsibilities:

The Quality Assurance Manager will fulfill a core operational role by managing and coordinating activities of our Quality Assurance department and staff by performing specialized tasks including, but not limited to: assuring consistent quality of production by developing and enforcing good manufacturing practice (GMP) systems, validating processes, providing documentation and third-party audit regulations.

Job Duties:

• Ensures plant has adequate controls, programs, and organizational structure in place to comply with all regulations, customer and GFSI requirements
• Ensures that products adhere to internal and external quality assurance and food safety standards
• Ensures compliance with and attends audits by regulatory and 3rd party agencies, including but not limited to: FDA, State of California, organic, kosher, Non-GMO Verification, gluten free and SQF
• Maintains and reports to management on department KPIs on a monthly basis
• Reports issues and resolutions to Operations departments and management team on a regular basis
• Collaborates with Operations departments to assess risks, analyze data, and make informed decisions on products and processes
• Develops, implements, and manages quality and food safety programs, policies, and procedures to adhere to regulatory, internal and 3rd party requirements; including, but not limited to: allergen control, recall and traceability, supplier approval and management, organic, non-GMO, and environmental monitoring
• Communicates with and ensures adequate training of appropriate management and personnel in quality and food safety programs, policies, and procedures
• Manages both the customer and consumer complaint program, including but not limited to: verification that complaints are documented adequately, preparing trend reports, initiating corrective actions, and making appropriate dialogue with customers
• Partners with Supply Chain and Warehouse departments in reporting and resolving issues with raw materials and suppliers
• Collaborates with Research and Development department during new product start-ups and product development; establishes key checkpoints for new products and processes
• Identifies and investigates in-house quality issues, manages QA Hold Program, and establishes dispositions in a timely manner
• Hires, trains, supervises, motivates, and develops Quality Assurance department staff; manages schedules and workflow
• Participates in continuous improvement and cost reduction activities
• Contributes to various cross-functional teams
• Performs other duties as necessary

Qualifications / Education / Experience / Skills:

• Bachelor of Science Degree, with an emphasis in Food Science, Microbiology, food engineering, Chemistry or related degree required
• Minimum five (5) years of related experience in the food industry
• Thermal processing experience required – dairy industry a plus
• Proficiency in supervising and motivating subordinates
• Commitment to excellence and high standards
• Excellent written and oral communication skills
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Ability to work independently and as a member of various teams and committees
• Proficient on computer programs and software required
• Proven leadership and business acumen skills
• Proven ability to handle multiple projects and meet deadlines
• Strong interpersonal skills
• Ability to effectively work with a diverse group of individuals at all organizational levels
• Good judgment with the ability to make timely and sound decisions
• Bilingual in Spanish highly desired
• Ability to understand all safety requirements and cautions
• SQF Certification experience a plus

Local candidates only - no relocation provided.

Job Type: Full-time

Pay: $90,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Quality assurance: 5 years (Preferred)
• Manufacturing management: 5 years (Preferred)
• Food processing: 5 years (Preferred)
• Food safety: 5 years (Preferred)
• Food production: 5 years (Preferred)

Work Location: One location