Quality Assurance Manager Kingston upon Hull, England
Job description
QA Manager, Humdinger Hull Site
Who are Humdinger?
At Humdinger Foods we take nuts, seeds, fruit and pulses and turn them into delicious snacks for both own label and branded ranges. Over the years we have developed a strong and expanding portfolio of products, built on a reputation for quality and product innovation. You’ve probably tried our products before, without even realising!
We are based in Heckington (Sleaford) and Hull and we are part of the Zertus UK & Ireland Snacking & Chocolate Market Unit partnered with other food manufacturers across the country.
About the QA Manager role ...
As a QA Manager at Humdinger, you will report into the Technical Manager, with responsibility for all aspects of factory technical in our production areas. You will also be responsible for the upkeep and development of technical systems such as Allergen Management, QMS and Complaint Investigations.
The QA Manager is crucial in ensuring site quality, safety, efficiency and productivity, as well as providing leadership to our small and friendly QA team.
- Maintain & improve GMP standards for the site, through auditing, coaching, Root Cause Analysis and closure of non-conformances.
- Review and bring to life retailer/external standards and requirements, and have a great understanding of Customers COPs and implement these with the Operational teams
- Manage the site’s QMS System to ensure that all procedures and documents are up to date and relevant for the manufacturing process of the site
- Take full responsibility for the management of all Internal audits. To manage and drive through the responses to all the non-conformances raised with regards to the corrective actions, ensuring absolute root cause and effective preventative action.
- Responsibility for Customer complaints, ensuring that complaints are effectively reported, escalated and investigated.
- Ensure all product specifications and manufacturing procedures comply with GMP standards, through implementation, auditing, coaching, Root Cause Analysis and closure of non-conformances. Generating and Changing of factory and hygiene procedures, schedules and documentation as required. Conducting internal audits, traceability exercises shelf life and other investigations as required
- Ensure all training requirements are covered by identifying skills gaps within the team and implementing plans to close.
- Ensure the safety of people & products at all times by meeting HSE standards and site improvement actions & targets.
- To lead and manage site visits and audits with Customers and third-party auditors. Plan and set agenda’s for the visits, and manage the process from start to finish and ensure full close out and communication.
- Carry out effective briefings at start of shift and periodically on wider updates on site and business news. Managing and updating Quality and hygiene communication boards.
- Manage change in the workplace in line with targets by engaging the team members through effective communication and decision making.
- Business goals and objectives: agree objectives with team members and monitor their progress through regular reviews (1:1's) .
- Provide effective leadership, coaching and support to team members, encouraging their ideas and involvement, managing any people issues by following the company's agreed processes & policies.
- Oversee NPD trials and launches and be the Management link between NPD and the factory to ensure consistency and effective communication.
- Experience of good Hygiene practices and Hygiene Auditing
- Foundation Degree / HNC or equivalent in a Food Science based discipline OR substantial experience within a similar role
- Food Hygiene Level 3 and working knowledge of Food Microbiology
- HACCP Training Level 3 and experience of being a HACCP team leader
- Allergen Management Training and Risk Assessment Knowledge
- Intermediate Internal Auditing and Root Cause Analysis Training
- Working knowledge of HSE policies & procedures and experience of completing H&S Risk Assessments
- Working Knowledge and a proven history of improving GMP (Good Manufacturing Practice) and Food Safety compliance
- Excellent working knowledge of Auditing & CI tools / techniques
- Substantial experience in food manufacturing at a Supervisory or Management level
- Knowledge of food manufacturing compliance.
- Computer literate, good oral and written communication skills.
- Good knowledge of Health & Safety.
- Effective Leadership & people management skills.
- Organisational and timekeeping skills
