Job description
The Quality Assurance and Consistency Officer will help us in delivering a first-class service within our Fitness to Practise and Inspections, Insight and Intelligence directorates, as well as supporting our Hearings and Governance services on a commissioned basis.
A key component of the role is delivery of a programme of quality assurance and compliance audits, taking on ad-hoc work such as supporting internal reviews and work conducted by external auditors and legal service providers.
The successful applicant will:
- Undertake a programme of effective and timely quality assurance and compliance audits.
- Analyse data, report and make recommendations.
- Further develop the directorates' quality assurance framework.
- Support and contribute to continuous improvement and/or project related work across the Fitness to Practise directorate.
- Have experience of completing audit and compliance work within a regulatory environment; investigations, casework or legal services.
- Possess strong written and verbal communication skills, as well as IT skills.
- Have an unwavering commitment to equality, diversity and inclusion.
Benefits when joining our team
In return for their commitment and enthusiasm, applicants can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes:
- 30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
- A choice between two pension providers: NHS pension scheme or Standard Life.
- Flexible working arrangements including reduced hours and home working.
- Career breaks and sabbaticals.
- Subsidised gym membership.
- Private medical insurance, life assurance, season ticket loan, bike loan and many more.
Follow this link to see our benefits guide [PDF 233 KB]
About the GPhC
We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.
Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.
We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.
Following the Covid-19 pandemic, we have adopted a hybrid working approach, which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of each team or directorate.
Follow this link to see our privacy policy and understand how we collect, use and share your personal data during our recruitment process.
Applying for this role
If you feel you have the required experience and skills and would like to join us, please send your CV and covering letter explaining how you meet each of the criteria for the role, and where you found out about this vacancy to: [email protected].