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We are looking for a motivated and experienced Quality Assurance (QA) Analyst to join our team! As a Quality Assurance (QA) Analyst, you will be responsible for planning, implementation and monitoring of the quality assurance test cases.

Cygnet was established in 1988. Since then we have developed a wide range of health and social care services for young people and adults with mental health needs, acquired brain injuries, eating disorders, autism and learning disabilities within the UK.

Duties:

• Identifying whether products are functional, reliable and meet the end user's expectations
• Creating and maintaining documentation
• Implementing new processes and creating new tools to automate testing

Responsibilities:

• Design and implement testing plans for the Data and Analytics team.
• Identify procedures and scenarios for the quality control of products and services
• Communicate quantitative findings from test results to the development team
• Monitor efforts to resolve issues and track progress
• Ensure that the final product satisfies the product requirements and meets end-user expectations
• Provide initial investigation into bugs which come into the Data & Analytics team.
• Provide objective feedback to the Data & Analytics Team
• Troubleshoot and problem solve
• Design tests to mitigate risk
• Present findings to the Data & Analytics and business user teams
• Work on multiple projects at one time
• Communicate findings to technical and non-technical colleagues.
• Analysing users stories and/use cases/requirements for validity and feasibility
• Documenting test scripts and cases from the user stories and requirements.
• Provide documentation on functionality and expected behaviour of developments to business teams.
• Collaborate closely with other team members and departments
• Execute all levels of testing (System, Integration, and Regression) both manual and automated
• Design, develop and execute automation scripts when needed.
• Detect and track defects and inconsistencies.
• Provide timely solutions.
• Apply quality engineering principals throughout the Agile product lifecycle

General Information:

• To attend for work reliably and punctually and to follow a work pattern as required fulfilling the role, which may include working overtime if the need arises.
• To know where to access policies, to keep yourself up to date with all procedures and policy changes and to be aware of and follow their contents.
• To develop your own and your teams, practice through the supervision and appraisal process, ensuring your continuous professional development needs are identified and addressed.
• Use an appropriate level of confidentiality where personal information is involved with regard to both individuals in our care and employees.
• To ensure that people with whom you have contact have equal opportunities, to acknowledge their individual differences and uphold their rights and responsibilities, including the right not to be discriminated against, as set out in law and by policies.
• To carry out, as and when required, any additional tasks and responsibilities as are reasonably compatible with this job description and its objectives.
• A duty exists (under Health & Safety legislation) to take reasonable care for the health and safety of yourself and that of others. This implies taking positive steps to understand the hazards in the workplace, to evaluate and take action to reduce the risks. It is expected that you comply with safety rules and procedures and to ensure that nothing you do, or fail to do, puts yourself or others at risk.
• It is everyone’s responsibility to ensure that everything possible is done to protect individuals in our care from abuse of a physical, sexual, neglectful, financial or institutional nature. This includes an absolute requirement to report any incident of this nature you witness, hear about or suspect.

Why Cygnet? We’ll offer you…

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• “Cycle to work” scheme & employee discount saving

Successful candidates will be required to undergo an enhanced DBS check.

If interested, please apply below or forward your cv to [email protected]

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.

This job description is an outline of the key tasks and responsibilities of the role and is not intended as an exhaustive list. The job may change over time to reflect the changing needs of the organisation, as well as the personal development needs of the post holder.