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Job description

An exciting opportunity to join and support the Quality, Risk and Compliance Team in delivery of an efficient and effective registration and compliance process.

A key aspect of this role is leading a team of Quality, Risk and Compliance Co-Ordinator's to ensure our processes, legislation requirements and service standards are met.

Our Quality, Risk and Compliance team carry out internal audits across all recruitment, in life updates and amendments in accordance with NHS Professionals guidelines, as well as conducting checks on our quality.

You would be key to providing insight to our internal teams where improvements are required, leading on projects and work across our Shared Services teams to provide governance and ensure consistency.

Responsibilities:

• Carry out efficient and balanced assessments on the completion of our internal

processes relating to agency and bank member onboarding, vetting and in life
management of relevant compliance requirements.

• Work in partnership with your team to achieve business objectives, KPI’s and SLA’s

focusing on providing a compliant workforce to all existing and new clients.

• Identify and review current processes, proposing changes and making

recommendations for service improvement to add value.

• Develop, implement, and maintain internal audit policies and procedures in

accordance with internal best practices.

• Identify and assess areas of significant business risk, carrying out the necessary

checks and balances, following the correct escalation process.

• Manage and report compliance breaches and exposures, conducting ad hoc

investigations into identified or reported risks.

• Answer questions regarding regulations to assist other members of the

organisation with their understanding.

• Ensure complete, accurate, and timely audit information is reported to

Management and/or relevant Committees.

• Daily correspondence with internal colleagues in relation to audit outcomes and

corrective actions.

• Use all available tools, training, and support to excel and promote an environment

of trust and inclusiveness for ongoing best practice and continuous improvement.

• Build a network of professional partnerships by seeking out and strengthening

relationships both internally and externally.

• Manage your own time and workload effectively, ensuring demands and objectives

are prioritised and delivered

• Ensure compliance with the requirements of the Data Protection Act (1998) and

ensure sensitive personal data is processed in accordance with the General Data
Protection Regulations (GDPR)

• Keep abreast of regulatory and industry developments within the Healthcare

Sector, as well as evolving best practices in compliance controls that affect the way
that NHSP services are developed and delivered, accounting for threats and
opportunities.

• Support the requirements and execution of external audits relating to agency and

bank member onboarding and vetting, liaising with key areas of the business as
required.

• Recognise when processes and/or outcomes are negatively impacting the

customer, working collaboratively across Shared Services to address deficiencies by
identifying solutions.

• Support and represent the Quality, Risk and Compliance team and management

across a wide range of internal and external meetings, committees and working
groups.

Please note that this is a Full-time position / Fixed Term Contract

Job Types: Full-time, Permanent

Salary: £20,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company pension
• Employee discount
• Referral programme
• Sick pay
• Wellness programme
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Remote

Reference ID: 2958