Job description
Our Background
Established in 2007, Club L London has fast become the go-to online destination for the confident, glamorous, fashion-savvy woman in search of that something extra special. Figure flattering designs, body contouring fabrications and quality are always at the heart of the Club L brand renowned for statement designs, iconic silhouettes and exquisite embellishments.
We manufacture everything in house and abroad and so apart from fit, quality and design it’s imperative that we source and manufacture in an ethical and environmentally friendly way. At Club L our team are like family so ensure all our staff are paid fairly and have full access to company benefits. We are also working hard to ensure that we are environmentally conscious throughout the production process.
We are passionate about nurturing upcoming talent within the fashion industry whether it be design and development, marketing and PR, digital tech, creative, social or customer services within a diverse and collaborative environment.
Our team is dedicated, ambitious and hardworking and with a prestigious portfolio of global partners and a rapidly growing e-commerce team, there are numerous opportunities to join Club L’s influential team and take your career to the next level.
Roles and Responsibilities
- Warehouse based quality control inspector required within the Middlewich DC.
- QC required to check stock from goods in and check to the AQL 2.5 standard. Maintaining high quality standards.
- KPIs and targets to be met to ensure stock checks are performed in a timely manner.
- Determine goods to be checked from the goods in list and based on any customer feedback, complaints and issues.
- Ensure the right quality of products is maintained within the business, to ensure good brand reputation and customer retention.
- Good communication skills required with head office to relay issues found.
- Good communication skills required with suppliers to relay issues and support on future improvement.
- Enforce non-conformance chargebacks on non-compliant stock.
- Confident in communication, communicating via video call, telephone as well as email
- Understanding the brand’s handwriting, fit and quality standards.
- We are looking for two new employees for QC Support. One person to join us and work a morning till early afternoon shift, another person to join us and work a mid-afternoon to evening shift.
The Person
- Entry level position
- Willing to learn and be trained on AQL and quality standards
- Takes instruction well
- High attention to detail
- Must be able to work efficiently to KPIS set and part of a team in a fast-paced environment
- Have a high accuracy
- Confident and willing to learn
- Able to use Microsoft office suite effectively, must be technically competent
- Excellent written and verbal communication
- Desire to progress and grow within a team, taking on extra responsibilities where relevant.
Benefits
- 25 days of annual leave with additional day of annual leave for your birthday
- 40% staff discount
- Healthcare cash plan
- Flexible working around core hours
- Free drinks and snacks
- Free on site car parking