qc analyst Accrington, England
Job description
Location - Accrington
Salary - £23,000 to £24,500 p.a. plus many benefits
Closing Date - 11/08/2023
Job Details
We are currently looking for an experienced Test Analyst to join our Central Support team.
The Test Analyst will be responsible for providing user support in the use and operation of all IT systems, provide guidance and support on processes and procedures, handle incoming calls, manage the support tickets and provide general administrative support to the team
Daily responsibilities include:
The key responsibilities and accountabilities described must be carried out in a manner which promotes equality of opportunity, dignity and due respect for all employees and service users and is consistent with the Company’s Equal Opportunities Policy.
- Supporting Business Change Requests for UAT
- Support in the production of a UAT test plan for each change
- Production of test scripts and supporting the execution of the test scripts
- Gathering of UAT results and reporting to senior management
- Collating, logging and reporting of UAT failures
- Ensuring all applicable testing is signed off as appropriate prior to the change implementation
- Respond to requests for assistance and support in person, via the phone or electronically.
- Identify and escalate situations requiring urgent attention
- Inform management of reoccurring queries, issues and problems
- Support the senior management team in creating an inspiring team environment with open communication
- Keep up to date with organisation changes and business developments
- Support project rollout including early life support and BAU
- Support line manager in the delivery of projects
- Become an expert in all business systems and business procedures and processes
- Understanding of business operations and systems
- Proactive, self-motivated and career focused
- UAT Experience
- Proficient in all Microsoft applications
- Stays focused and meets deadlines with enthusiasm
- Flexible and adaptable
- Able to demonstrate business judgement
- Problem solving skills
- Maintains enthusiasm and perseverance towards meeting deadlines and achieving goals
- Ability to accept constructive feedback with the aim to improve performance
Our Benefits!
In return for your contribution to the team’s performance, we offer a competitive base salary plus all these extra benefits:
- Employee discount scheme for Bensons products
- Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more)
- Unum Income Protection - for peace of mind if you’re off work long term due to illness
- Pension scheme – provided by Legal & General
- Discounted Gym membership
- Cycle to Work scheme
- Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you
- Enhanced maternity and adoption leave
- Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
- Learning and development programmes to gain new knowledge and skills
- Career progression – access to internal opportunities to build your career within Bensons for Beds
- Long service awards and ‘Love to Shop’ voucher rewards to spend as you like
(*qualifying periods apply)
We're Bensons for Beds! We put Sleep Wellness™ at the heart of everything we do. With 100 years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission.
now!!
If you love working with a great team, engaging with a variety of challenges, growing your skills and developing new ones then
