QA Administrator Southend-on-Sea, England
Job description
Established in 1975 Industrial Metal Services have been competitively serving the steel industry for over 40 years.
We offer a wide range of products for the construction and engineering industries. Our growing range of steel processing services includes cut to length, drilling, shot blasting and profiling, ensuring we can meet a varied range of customer specifications.
Forming part of the Barclay and Mathieson Group, (B&M) we are one of the largest structural steel stockholders and processors in the UK, with just over 440 employees.
B&M group pride itself in being a fast paced and consistently improving company where our employees are our most valuable assets, and with 13 branches across the country, we’re always looking for people to join us.
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Looking for something new? We have a position available within our QA department. We are looking for an admin assistant to make our small team complete. As a valued member of the team, you will be working in a fast paced environment with two other people, performing duties such as data entry, document checking and scanning, logging errors and undertaking root cause investigations.
The full list of duties and requirements are listed at the bottom.
No previous experience is necessary as full in house training will be provided.
Hours are 8.30-5.30 Monday to Friday (except for bank holidays) but can be slightly flexible if needed. This can be discussed at interview stage.
Salary begins at minimum wage depending on experience. There is also a 6 month probation period.
Other benefits include:
Monthly bonus scheme
Monthly incentives and rewards
Free on site parking
Free eye test
A flexible & approachable management team
We do not work over Christmas or New Years!
This is a great opportunity for anyone who would like to begin a new career in quality assurance. If your keen and eager to learn, we’ll teach you everything you need to know!
Main duties
· Booking out orders for delivery
· Stock allocation
· Checking supplier delivery notes and matching test certificates
· Reporting of defective material to suppliers and negotiate credits/collections
· Requesting missing test certificates from suppliers
· Dealing with customer queries via email and phone
· logging failed deliveries and conducting root cause investigations
· Sending test certs for orders that require manual sends
· Assist with the upkeep of supplier performance reviews
· Assist the Quality Manager with preparing for up and coming audits
Requirements
· Ability to learn Microsoft packages including excel and in house software.
· Effective communication skills, both written and verbal.
· Excellent time management.
· Ability to work as part of a team and on your own initiative.
· Keen eye for detail.
· Have a proactive approach to tasks
IMS are an ever growing company, being a part of the Barclay & Mathieson group, we are one of the largest steel suppliers in the Southeast, supplying steel to anyone from the general public, to large construction companies. We are committed to giving great customer service and giving back to our local community.
We are heavily involved in local charities from holding fund raiser events & sponsoring, to helping in the homeless shelters. We also do a local litter pick to help keep our community clean!
We love to hear feedback from our staff on what we as a business can do to improve our service to our customers, help the local community and also how we can make things better for you as a valued employee!
Job Type: Permanent
Salary: From £10.42 per hour
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
