Job description
Based in Manchester, you will be the customer service representative helping clients claim back SDLT (Stamp Duty Land Tax)
Benefits of Joining
- Early finish Friday.
- Centre of Manchester
- Uncapped Bonus.
- Unlimited fresh leads.
- Progression plan- managerial roles within 3-6 months.
- Company Holidays summer, winter
Main Responsibilities:
- Handling all warm leads and following them up via telephone
- Dealing with all web enquiries
- Building a relationship and fact-finding with customers
- Discussing the various options on products available
- Answering all questions and providing detailed information
- Negotiating and closing sales opportunities
- Working to KPI’s and achieving targets Skills and Experience
- A background in claims, ppi or any claim related background
- Confident in picking the phone up, rapport building and negotiating
- Money motivated and target driven.
- Responding to new enquiries promptly, handling inbound and outbound calls, emails, and any other new enquiry channel
- Ensuring details are up to date on our system.
- Responding to incoming queries from clients.
- Liaising with internal departments and external legal teams to ensure timely results.
- Identifying legal & compliance requirements.
Job Types: Full-time, Permanent
Salary: £18,000.00-£28,000.00 per year
Job Types: Full-time, Part-time
Part-time hours: 20 per week
Salary: £18,000.00-£22,000.00 per year
Benefits:
- Company events
- Company pension
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Experience:
- Customer service: 1 year (preferred)
- sales: 1 year (required)
Work Location: In person