purchasing agent Nottingham, England
Job description
About us
Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold.
Our work environment includes:
- Modern office setting
- Casual work attire
- On-the-job training
- Safe work environment
We are looking for an experienced Inbound Call Center Agent to join our team in Nottingham. The successful candidate will be responsible for answering incoming customer calls, providing information about products and services, and resolving customer inquiries in a timely and professional manner. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to think quickly on their feet. Additionally, the successful candidate should have a strong understanding of customer service principles and the ability to remain calm under pressure.
Responsibilities:
- Provide excellent customer service to inbound callers.
- Answer customer inquiries in a timely and professional manner.
- Troubleshoot customer issues and provide solutions.
- Document customer interactions in the company database.
- Provide accurate information about products and services.
- Follow up with customers to ensure satisfaction.
- Identify customer needs and recommend appropriate solutions.
No experience needed, as we pride ourselves on developing successful applicants in all areas of the this role, endorsing an entrepreneur mindset. Although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, hospitality, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role.
ASAP start date
Job Type: Full-time
Salary: £24,439.00-£25,107.00 per year
Benefits:
- Company events
- Sick pay
- Transport links
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Nottingham: reliably commute or plan to relocate before starting work (required)
Work Location: In person
