Property Manager (Portfolio Manager) London, England
Job description
Student Cribs is a fast-growing property investment company which acquires, refurbishes, lets, and manages stylish student housing. To date the company has acquired and developed a portfolio of over 1000 properties in 24 University cities across the UK and has rapid growth plans.
About the job
We pride ourselves on the market leading quality of housing and high level of service we deliver. We’re now recruiting for an experienced Portfolio Manager to join the team to lead our letting, management & customer service operations across our fast-growing property portfolio. This is an important role leading an established team and an exciting opportunity for a high calibre candidate seeking significant responsibility.
Key responsibilities
· To manage the letting, management & customer service team for the property portfolio
· To have responsibility for the financial and operational performance of the portfolio
· To achieve or exceed planned rent income and expenditure targets and budgets
· Manage the transition & integration of new acquisitions into the business
· Ensure the appearance & presentation of our properties meets expected high standards
· Develop, manage & motivate our ambassador and agent network to achieve letting & financial objectives
· Ensure compliance with statutory, industry code & best practice requirements
· Strengthen adherence to existing operational processes & standards
· Organise & manage annual tenant handover process planning and delivery each summer
· Support the implementation and embedding of planned new digital business processes
· Lead performance improvement projects & initiatives working with team members to implement
· Address & resolve escalated issues & complaints in a timely & efficient manner
· Research, monitor & report on market activity in existing and target cities
· To carry out any reasonable request from the senior management team and to work flexibly across the organisation as required.
Experience & skills
· Strong leadership & people management skills
· Excellent organisation & time management skills
· Strong budget management credentials & accountability
· Advanced communication & institutional quality reporting skills
· Committed to providing excellent level of customer service from initial contact through to tenancy end
· Able to manage multiple projects running concurrently
· Manage team to enter consistently high-quality information in our management systems
· Strong HMO and/or purpose-built student housing sector experience
· Full UK driving licence highly desirable
Student Cribs operates a safe recruitment process. Appointment to the post will be subject to satisfactory references and DBS check.
Remuneration & Benefits
Role: Portfolio Manager
Type: Full time, permanent – immediate start date available
Hours: 09.00am – 6.00pm Monday to Friday with ability to work flexible hours (including some weekends especially during mid-June to mid-August).
Location: Field-based.
Full UK driving license required Company phone provided
Job Type: Full-time
Salary: £30,000.00-£40,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- London, SW1Y 4QX: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Why do you want to work for Student Cribs?
- What appeals to you about working in student property?
Experience:
- property management: 2 years (preferred)
Work Location: In person
