Job description
Vacancy: Two resident managements to join successful tourism business
Fancy a change of scenery? How about the Scottish countryside in Inveraray? We are looking for two resident managers to manage our Farmhouse Bedrooms and Cottages.
Background
The business is based in the countryside, Inveraray. Lifestyle opportunity for a couple or duo who are looking for a new adventure.
We seek dynamic individual(s) with some previous experience in tourism/hospitality to help drive our business forward.
Role Description
Operational Management of Killean Farmhouse and Cottages, would ideally suit a partnership of two people.
Operations
- Conduct cleaning/servicing of rooms and cottages, and routine maintenance activities between guest departures and arrivals
- Be focal point for guests during their visit
- Reply to guests on online forums/platforms
- Oversee and co-ordinate work schedules for other hosts
- Manage maintenance and repairs as and when required.
- Conduct replenishment purchasing activities through preferred suppliers
- Manage and ensure compliance to regulations/requirements.
- Quality control and improvement on the existing offering/experience to maximise customer service and thereby increase repeat custom and overall occupancy levels;
- Proactively seek to improve the offering and seek alternative opportunities to enhance the experience
Financial accountability
· Collation and preparation of the team’s hours, to be used in their wage’s calculations
Marketing
- Support with digital content – Facebook, Instagram etc
Person Specification
We seek a duo who are self-starters and seeking a lifestyle change. Positivity, enthusiasm and ambition are essential attributes. Due to location driving licence and access to car is considered essential.
Upon successful application and telephone discussion, a tour will be given of the business to a number of interested / interesting partners.
Remuneration
A combined salary (£30K a fully furnished 3 bedroom dwelling on site is provided with no running costs) augmented by a performance and profit share arrangement is provided.
Job Types: Full-time, Permanent
Salary: £30,000.00 per year
Benefits:
- Employee discount
- Flexitime
- Housing allowance
- On-site parking
Schedule:
- Day shift
- Flexitime
- Night shift
Supplemental pay types:
- Bonus scheme
Experience:
- Property Management: 1 year (preferred)
- Customer service: 4 years (preferred)
- Operational: 1 year (preferred)
Work Location: In person
Expected start date: 31/07/2023