Job description
Posted
20-Dec-2022
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Property Management
Location(s)
Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Bristol - England - United Kingdom of Great Britain and Northern Ireland
ABOUT CBRE
CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2020 revenue). The company has more than 100,000 employees serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.
In the UK, we service our clients from our offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Leeds, Liverpool, London, Manchester, and Southampton.
Job Title: Senior Surveyor – Property Management
Location: Birmingham or Bristol
Role Purpose
CBRE are looking for an exceptional surveyor to join the Midlands & South Property Management Team based in either Birmingham or Bristol. You will need previous experience in managing grade A offices, retail and Industrial and Logistics use and have a strong focus on client relationships and customer service.
The team of 17 fee earners across the Mids & South have ambitious plans to grow through existing and new clients. The team is friendly, sociable and dynamic and offers several opportunities including:
Interested and varied work across asset classes for high profile national clients.- Client facing role with the opportunity to grow instructions.
- Structured training and career progression
- A strong internal support network.
Key Responsibilities
Manage the transition of client/properties in and out of CBRE management- Responsibility for compliance relating to sites under their control, taking action or escalating any issues relating to non-compliance
- Carry out property inspections
- Responsibility for preparing data for client meetings in conjunction with the client lead
- Attending client meetings, ensure recording of minutes and carrying out of actions arising
- Reading of leases and ensuring accurate data is maintained on the property management system
- Ensure rent demands are raised accurately and on time
- Ensure credit control targets are met for rent and service charge collections
- Provide recommendations to clients to recover rent and other sums due under the lease terms
- Responsibility for arranging and chairing occupier meetings and occupier liaison as required
- Identify opportunities for providing additional services to clients and provide appropriate recommendations.
- Ensure recording of minutes of occupier meetings and 1-2-1 meetings are completed and all actions arising from the meeting are dealt with
- Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager
- Ensure all tenant application fee invoices are raised and paid promptly
- Review tenant applications and prepare client recommendations for approval by line manager
- Work with the on-site facilities teams to review and obtain approval of service charge budgets
- Responsibility for taking the appropriate action in response to any legal notice received in relation to a managed property
- Review service charge cash flows and budgets subject to client requirements
- Approve service charge year end reconciliations in accordance with RICS guidelines / client instruction
- Take appropriate action for all forthcoming lease diary events
Person Specification/Requirements
Ideally RICS qualified although property management experience is considered more important- Strong Retail and I&L experience preferred
- Constantly updating knowledge of legislation relating to property management
- Able to build and maintain client relationships and internal relationships with other service lines
- Use and grow knowledge of law relating to property management in order to make recommendations to the client
- Ability to understand and grow knowledge of the clients’ investment objectives
- Be able to recognise opportunities for selling additional services to clients, including cross-selling
- Able to build and maintain tenant / customer relationships
- Understand the principles of lease structure and be able to read and understand a lease
- Understand VAT, banking and credit control methods
- Be able to apply legal principles of tenant applications for consent and the processes to be followed
- Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the lease
- Able to work as part of a team, supporting other team members
- Be fully conversant with, and adhere to, the rules and procedures contained in the Company’s FCA Insurance Business Compliance Manual
- Explore opportunities for new business generation
EQUAL OPPORTUNITIES
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
CBRE
http://www.cbre.com
Dallas, United States
Robert E. Sulentic
Unknown / Non-Applicable
10000+ Employees
Company - Public
Real Estate
1906