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Job description

Are you looking to start a career in property letting and management? Do you want to learn how to provide fantastic customer service and high quality administration support whilst gaining a business qualification at the same time? Do you want to work in a small, friendly business where you can have a real impact?

This is a fantastic opportunity to join the property sector. We are a dynamic, award-winning provider of high-quality private rental accommodation to tenants in Bristol. From their offices in Redland, we have a fantastic track record of supporting apprentices so this is your chance to be part of a small, friendly and supportive team, learning all aspects of business support from true experts in their field. The variety of the role will allow you to develop a wide range of skills and learn about property with the opportunity to progress towards an exciting career.

Training Provided:

Next Level Training will provide comprehensive training and support throughout your 16-month apprenticeship period. This includes:

• Level 3 Business Administration Apprenticeship Standard (14 months + gateway period)
• Functional skills development in English, math, and ICT (if applicable)
• Employability skills training
• Workshops and training days at our academy and online.
• Tutor-led workplace assessments and ongoing support

Join our team as a Level 3 Business Administration Apprentice specialising in immigration support, and embark on an exciting journey towards a fulfilling career in immigration law. Apply now and take advantage of the excellent training and growth opportunities provided by our company.

Responsibilities

Working in a small, friendly team, you’ll be helping to ensure that comprehensive support is provided to tenants, Landlords and Property Managers.

This varied role includes:

• Assisting new tenants with referencing checks, loading all information to systems
• Managing and issuing tenancy documentation
• Working closely with the Property Managers to organise property inspections, tenant check ins and check outs
• Helping with dressing properties and taking photographs
• Answering the phone, dealing with incoming and outgoing emails and meet and greet clients
• Managing the business marketing plan including our Facebook and Instagram sites, posting and advertising properties
• Actioning tenancy renewals, notices to leave and rent reviews

· Managing and actioning all property safety certificates ensuring 100% compliance with required safety legislation and recommendations

• Managing and keeping a record of property keys – signing keys in and out of the office for contractors
• Supporting Property Managers as needed with tasks including correspondence to landlords and tenants, chasing maintenance and organising diaries
• Ensuring that our service excellence KPI’s (Key performance Indicators) are achieved and required responses and information provided accurately and within timescale
• Maintaining all necessary record keeping systems and management information systems ensuring that these are accurate and up to date at all times
• Managing the office ensuring adequate supplies, a good working environment and offer improvements and ideas on business efficiencies, systems and working practices.

Progression

We have a fantastic track record of progressing apprentices beyond their training. Upon successful completion of your apprenticeship, there will be potential to progress into a property manager role.

Culture & Benefits

We are professional but friendly. Our customers know the team by name, and get to know everyone they speak to as they deliver a friendly and personal service. The team are all invested in the success of the business and input is encouraged at regular staff meetings.

You can look forward to some great perks, including quarterly service target incentives, a new business bonus, office takeaways and parking.

You’ll be incredibly well supported by a fantastic team of people.

Job Types: Full-time, Apprenticeship

Salary: £12,000.00 per year

Benefits:

• Company events
• Company pension

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Bristol: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person