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Seeking a truly exceptional individual to work in our Surveying Services Team which is an integral part the Property (Services) Directorate.

About the role

Reporting to the Surveying Services Manager you will carry out surveying activities within the Paradigm Property Services Team. Work includes, but is not limited to, Mutual Exchange, Damp-and-Mould, Home Improvement inspections, Post Inspections of Disabled Facilities Grant works, Energy Performance Certificates, etc. You will need to be organised, disciplined and flexible; around 75% of your time will be spent ‘on-site’, inspecting, noting issues and writing-up reports in a timely manner. The work is interesting and varied. Your line manager is an experienced Chartered Surveyor, you will work alongside other experienced and competent Surveyors and Inspectors who will look to you for help and advice.

About you

You will need to work collaboratively and to a high standard in order to meet the needs of our customers in delivering consistent customer focussed and value for money services. You should have the following skills/experience:

• Ability to work in a team but also be capable of working independently.
• Collaborative and inclusive approach to planning resources and achievement of goals in partnership with others
• An understanding of housing management and experience in the management of repairs.
• Proficiency in IT and an understanding of the value and use of new technologies in improving services.
• A commitment to excellent service delivery and the ability to deliver customer outcomes.
• Effective communication skills with a range of stakeholders, both verbally and in writing
• Good organisational skills with ability to plan workload, manage time effectively and meet deadlines whilst working under pressure.
• Enthusiastic, with drive and determination who can remain objective under complex, stressful, and diverse conditions to reach optimum outcomes
• Influential and persuasive but also able to listen and develop ideas from others.
• A ‘common sense’ attitude and a ‘hands on’ approach.
• Full driving licence (preferably clean) and own vehicle. Business milage will be paid at the prevailing rate (currently 0.45p per mile up to first 10,000 miles p/a.
• A reasonable level of physical fitness is required for the role as there will be some surveying using ladders to access lofts and going up scaffolds as may be required.

About us

We are a Best Companies 1 STAR accredited organisation in recognition of our high employee engagement and offer a welcoming and friendly environment. We are clearly focussed on the delivery of our five-year corporate plan with ambitious and challenging objectives including improving our environment and sustainability targets to deliver quality homes to people who need them.

We offer a very generous package including the following:

• Holidays – 25 days to start (this rises with service to a maximum of 30 days) plus 3 paid days between Xmas and new year when we close, plus the opportunity to buy up to another 5 days – subject to conditions
• Pension scheme: employee minimum contribution of 3% and Paradigm will contribute 7.5% or 9.5% depending on the employee’s contribution rate.
• Car Leasing scheme (subject to conditions)
• Annual Bonus potential
• Professional Sponsorship Scheme (subject to conditions) and professional subscriptions paid
• Family Friendly policies incl generous Paternity, Maternity, Shared parental and adoption leave, sabbaticals and more
• Health Cash Plan – worth over £1,800 p/a includes Dental, Optical, Prescriptions and Flu jabs, Physiotherapy, Chiropractic therapy, Reflexology, Sports massage and more. It’s free to add up to 4 dependent children aged up to 24yrs (if in f/t education) and each child is entitled to 50% worth of your allowance for each category!
• Remote hybrid working
• Up to 3 paid ‘Giving Back’ (volunteer) days a year
• Modern offices collaborative offices, with free parking and free charging points for electric vehicles
• Employee Rewards Platform
• Opportunities for career advancement – if that’s what you want, but it’s fine if you don’t
• Social events, such as Quiz nights, Xmas Party, Summer BBQ (Covid permitting)

We support flexible working and welcome applications from all sections of the communities we work in shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification.

Further information

For the full job description and person specification for the role please see the attachment at the bottom of this page. Should you have any queries about this vacancy please email and we will respond as soon as possible.

As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves.

Thank you for your interest in Paradigm Housing Group thus far.

Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.