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We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.

Do you have a broad project delivery or programme management skillset?

Do you enjoy building and establishing relations with internal and external partners?

If so, we are looking for a Project Delivery professional to join our Rail Passenger Services Programme, and we would love to hear from you.

We take a central role in the management & optimization of National Rail Contracts (NRC).

As Project Support Officer, you will play a key part in supporting the successful delivery of Operator Performance Assessments (OPA), a vital component of the NRC that rewards effective private sector delivery and validates the right outcome for rail passengers and taxpayers.

You will be joining a hardworking team leading on the planning and delivery of the annual scorecard evaluation. This is high-profile activity requires excellent project management and stakeholder skills.

This is a fantastic opportunity to further expand your expertise whilst working across a range of project delivery disciplines including assurance, risks, and cost and budgeting. This role also provides exposure whilst working with Passenger Services, external partners, DfT Project Delivery communities and the wider HMG Project Delivery profession.

Your key responsibilities will include:

• Taking a leading role whilst working with the Scorecard Delivery Lead to develop and baseline the project programme, including duration, assurance & resource requirements, and ensuring that risks are identified, mitigated and where appropriate highlighted with relevant partners
• Ensuring the framework of material to deliver the evaluation, including project controls, evaluator workbooks, the evaluation portal (AWARD) are established in the planning stage and appropriately monitored and applied during the delivery
• Working collaboratively with external advisors to ensure the resourcing for the project meets the Department’s objectives for quality and robust programming
• Supporting the assurance lead in completing activities to ensure the programme is delivered in line with the contract and Department’s evaluation process document
• Leading on aspects to identify and deliver improvements to the evaluation programme and process, and striving for continuous improvement
• Line management responsibility for one Project Assistant.

You will have the option to be based either in London attracting the London pay scale, or in Leeds or Birmingham attracting the national pay scale. Occasional travel will be required to attend team meetings.

A minimum of 40% of your working time should be spent at your principal workplace, although requirements to attend other locations for official business, or carry out detached duty in another DfT workplace, will also count towards this level of attendance.

About you

You will have experience of project delivery and/or programme management within a complex and/or high-profile environment and will be able to demonstrate a good understanding across a range of project delivery disciplines.

With excellent stakeholder management and interpersonal skills, you will be comfortable building positive relationships with internal teams and a diverse range of partners across the programme. You will be articulate and display confidence to challenge and influence decision making.

You will work flexibly as part of a team, adapt quickly to changing priorities and proactively take the initiative to develop proposals and solutions to support successful programme delivery.

Reasonable Adjustments

As a Disability Confident Leader employer, DfT is committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.

Project Delivery Capability Framework

Project Delivery Capability Framework

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Leadership
• Making Effective Decisions
• Communicating and Influencing

We'll assess you against these technical skills during the selection process:

• Project Delivery Capability Framework – Project Support Officer - Stakeholder

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Find out more about what it's like working at the Department for Transport

Job contact :

Name :
Rail Resourcing
Email :
[email protected]

Recruitment team :

Email :
[email protected]