Project Support Officer London, England
Job description
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Salary
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Planning
Project Delivery
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About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Job summary
We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.
Do you have a broad project delivery or programme management skillset?
Do you enjoy building and establishing relations with internal and external partners?
If so, we are looking for a Project Delivery professional to join our Rail Passenger Services Programme, and we would love to hear from you.
Job description
We take a central role in the management & optimization of National Rail Contracts (NRC).
As Project Support Officer, you will play a key part in supporting the successful delivery of Operator Performance Assessments (OPA), a vital component of the NRC that rewards effective private sector delivery and validates the right outcome for rail passengers and taxpayers.
You will be joining a hardworking team leading on the planning and delivery of the annual scorecard evaluation. This is high-profile activity requires excellent project management and stakeholder skills.
This is a fantastic opportunity to further expand your expertise whilst working across a range of project delivery disciplines including assurance, risks, and cost and budgeting. This role also provides exposure whilst working with Passenger Services, external partners, DfT Project Delivery communities and the wider HMG Project Delivery profession.
Your key responsibilities will include:
- Taking a leading role whilst working with the Scorecard Delivery Lead to develop and baseline the project programme, including duration, assurance & resource requirements, and ensuring that risks are identified, mitigated and where appropriate highlighted with relevant partners
- Ensuring the framework of material to deliver the evaluation, including project controls, evaluator workbooks, the evaluation portal (AWARD) are established in the planning stage and appropriately monitored and applied during the delivery
- Working collaboratively with external advisors to ensure the resourcing for the project meets the Department’s objectives for quality and robust programming
- Supporting the assurance lead in completing activities to ensure the programme is delivered in line with the contract and Department’s evaluation process document
- Leading on aspects to identify and deliver improvements to the evaluation programme and process, and striving for continuous improvement
- Line management responsibility for one Project Assistant.
You will have the option to be based either in London attracting the London pay scale, or in Leeds or Birmingham attracting the national pay scale. Occasional travel will be required to attend team meetings.
A minimum of 40% of your working time should be spent at your principal workplace, although requirements to attend other locations for official business, or carry out detached duty in another DfT workplace, will also count towards this level of attendance.
Person specification
About you
You will have experience of project delivery and/or programme management within a complex and/or high-profile environment and will be able to demonstrate a good understanding across a range of project delivery disciplines.
With excellent stakeholder management and interpersonal skills, you will be comfortable building positive relationships with internal teams and a diverse range of partners across the programme. You will be articulate and display confidence to challenge and influence decision making.
You will work flexibly as part of a team, adapt quickly to changing priorities and proactively take the initiative to develop proposals and solutions to support successful programme delivery.
Reasonable Adjustments
As a Disability Confident Leader employer, DfT is committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Project Delivery Capability Framework
Project Delivery Capability Framework
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Leadership
- Making Effective Decisions
- Communicating and Influencing
Technical skills
We'll assess you against these technical skills during the selection process:
- Project Delivery Capability Framework – Project Support Officer - Stakeholder
Benefits
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.
Find out more about what it's like working at the Department for Transport
Things you need to know
Selection process details
How to apply
When considering your experience, please tailor your personal statement (maximum word count of 750) to provide evidence of the following:
- Experience of project delivery and/or programme management in a complex and/or high-profile environment
- Successfully delivering project/programme management across a range of disciplines
- Working collaboratively with and influencing a diverse range of stakeholders.
The sift is due to take place week commencing 27/02/2023.
Interviews/assessments are likely to be held week commencing 20/03/2023.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
The selection process will be designed specifically for the role. As a result, your assessment will include:
- an interview and a presentation exercise
This interview could be conducted online via Teams or face to face at one of our offices. Further details will be provided to you should you be selected for interview.
You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How we hire page of our DfT Careers website.
Before submitting your application, we encourage you to visit our Recruitment in detail page of the DfT Careers website. You will find detailed information about the entire recruitment process and what to expect when applying for a role in the Civil Service.Throughout this job advert there are links to the DfT Careers Website, which provides you further information to support your application. Should you be unable to access the information on our website, please email [email protected] for assistance.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team :
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here
