Project Support Officer Remote
Job description
Grade D - £25,733 (National Framework) or £30,902 (London Framework – if you are London office based or homebased and live within the boundary of the M25) – There is also an additional homeworking allowance of £529 per annum for those working from home
Contracted Hours: Full time 37 hours per week
Contract Type: Fixed Term, Secondment for 23 Months
Location: We can offer office-based working, homeworking or talk to us about flexible working
Closing date: Sunday 5th February 2023 at 11.59pm
This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
Are you committed to helping us regulate health and social care within England?
When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind? For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. If you would like to help us make a positive impact to health and social care within England, then read on.
Why this could be a great role for you….
CQC has a wide and diverse portfolio of change that is geared towards delivering the ambitions of the strategy over the next 3 years. Your role will be pivotal in supporting the delivery of programme and projects which are aimed at transforming the way in which CQC regulates. You will play an important role in supporting the team to promote and deliver a wide range of changes that are both diverse and complex in nature. This role offers the opportunity to work autonomously, take responsibility for discrete tasks and therefore provides a good basis for development.
What we can offer you...
Your health and wellbeing are important to us and are supported through generous annual leave (starting at 27 days and rising with service to 32.5 days, plus 8 Bank Holidays), a cycle to work scheme, discounted gym vouchers and access to a free employee assistance service 24 hours a day. We also understand the importance of financial health and offer membership of the NHS pension scheme, contributing about 14% of basic salary. You will also be able to access discounts to supermarkets, high street stores, electronics, fleet cars, plus we also have an internal reward scheme which could see you earn yourself a voucher or two! All of our Homeworkers are also kitted out with everything they need to comfortably work from home.
We want to support you to succeed and be your very best, with opportunities for training and development along with the support of experienced managers and mentors.
We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.
What you will bring…
You will be a team player and supporting the Delivery Management team to ensure programmes and projects are well planned, monitored and delivered to required timescales.
As well as working part of the team, you should be able to work autonomously, whilst managing discrete tasks, take responsibility for reporting, stakeholder management and collaboration.
Accountabilities:
- Pulls together data which feeds progress reporting across programmes and projects, including but not limited to; status, resources, plans, finances, KPI’s, costs, and reviews.
- Ensures that programme and project documentation remains up to date and that change control is exercised accordingly across critical products.
- Is a visible advocate of the programme/project and guides team members/stakeholders through Application Support processes and tools.
- Supports the Application Support team in undertaking assurance activity, taking responsibility for overseeing the co-ordination of issues, risks and any other documents that require control.
- Supports the Application Support team by arranging and facilitating meetings alongside co-ordinating and pulling together agendas.
- Supports Delivery Governance related Board meetings, by taking minutes, documenting key decisions, escalations and actions, producing concise and timely outputs from board discussions.
- Manages discrete, non-complex, small project initiatives.
- Role models inclusive behaviours in everyday interactions.
- Promotes a culture of respect and fairness and understands personal responsibilities around delivering against CQC diversity and inclusion strategy.Role models and supports others to instil our values into everything that we do.
Essential Skills and Experience
- Experience of working on programmes or projects with a good understanding of role responsibilities in this context.
- Some knowledge and understanding of project methodologies (e.g. PRINCE 2, AGILE).
- Tenacious, with an eye for detail and ability to pre-empt and solve problems.
- An ability to build effective relationships with stakeholders at all levels.
- Strong interpersonal skills with an ability to work in a matrix environment.
- Some experience of identifying, assessing and managing risks and issues.
- Excellent organisation and administrative skills.
- Highly proficient IT skills in Word, Excel, PowerPoint.
- Experience with using issue tracking software advantageous
Desirable
- Knowledge and experience of the Health and Social Care sector and/or Regulatory organisations.
- Knowledge of service design and agile delivery practices and tools.
- Project / Programme / Portfolio Management qualification (e.g. PRINCE2, MSP, MOP).
For an informal discussion or further information on the role, please contact Millie Mann, Delivery Manager at [email protected]
We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email: [email protected]
Note for external candidates:
CQC are currently working through an organisational transformation programme which includes the creation of a new target operating model. This role is offered as a fixed term contract as part of the transition process to that new model. For further information on this please visit https://www.cqc.org.uk/about-us/jobs/information-applicants
CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of: age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.
Our Values
Excellence – Meeting our challenge to be a high-performing organisation
Caring – Treating everyone with dignity and respect
Integrity – Demonstrating our passion for ‘doing the right thing’
Teamwork – Enabling us to be the best we can
