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Project Support

Local to Bournemouth

Travel to Bournemouth and London Offices when required.

We Put People First so you can Deliver Outstanding Service

We have a fantastic opportunity for a Project Support working within the Digital Transformation environment. You will work closely with the Head of Strategy & and Mo:dus project team with delivering various modules of the software roadmap.

You will gain a deep understanding of the products and system, learn about our clients and users and improve experience and engagement. You will be confident in noticing trends and finding solutions to make the project successful, including leading implementation support, training and communications in the team.

Do you have excellent administration experience? Are you excellent at communication and organisation? Do you have project management skill? Do you have an interest in IT?

No two days will be the same. When you’re dealing with people there’s never a dull moment, and you’ll use your strong interpersonal skills to support and develop the business.

As Project Support you’ll be:

• Learning Churchill’s inhouse software product and understand the digital transformation journey and roadmap
• A key team member in making Churchill’s Digitising FM vision a success
• Assisting in implementing solutions for the business and new clients
• Helping define technical requirements from user descriptions and drive and promote innovation with users
• Work closely with the Head of Strategy and Product Manager, as well as the developers related to the design, development and implementation of the product
• Regularly communicate with the business on current modules and new modules including tips and tricks to aid them with their new software
• Engage with end users to enhance their experience with extra training and support
• Play a key part in delivery and implementation of projects
• Develop strong partnerships with cross-functional teams including all operational teams and shared services
• Work with and assist the project team in creating the product during design, launch and beyond, proactively educating users, championing the product and regularly soliciting feedback to plan for future implementations
• Use data analysis to provide insight into user and system performance, both from an operational and software point of view
• Raise any concerns with the project team of high priority system issues affecting the usability

As Project Support you’ll have:

• An interest in projects and will need to be exceptionally organised, logical and resourceful
• Confidence to delivery training and with an ability to engage with stakeholders at all levels
• Excellent background in administration and computer literate,
• Ability to manage and prioritise multiple tasks, with a positive attitude.

This is a great developmental role that crosses all areas of the Group, managing and supporting our various projects, as such you will be exposed to all parts and levels of the business. The role will be challenging and rewarding for the right candidate.

Our Benefits:

• A workplace pension scheme
• Monthly Radish Shining Star Awards
• Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…..
• More than 250 perks – and hundreds of exclusive deals and discounts
• A wide range of training programs to help your career development
• Project Mosaic our Wellbeing, Diversity & Inclusion Committee who are leading the charge on all things WDI
• A Well-being hub to support a healthy mind and body

At Churchill, relationships are the glue that holds us together – you’ll be someone who works collaboratively with your team and builds a strong bond with your clients. In exchange, we’ll provide an inclusive and empowering culture where you’ll receive training and development opportunities that allow you to grow and progress in your career.

We understand that you may have personal commitments, which is why we offer flexible working options that suit you. We also offer a range of company benefits that ensure that you are receiving the support that you need to do your best work.

Our commitment to Diversity, Equity, and Inclusion

Churchill is an inclusive, equal-opportunity employer and seeks to attract, develop and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout our recruitment process.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help and will make suggestions if you’re unsure about what is available.