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Role: Project Manager (Digital and Retail)

Location: Bournemouth

Reference: HOB898814

Closing Date: {Expiry Date}

Project Manager (Digital and Retail) - Hobbycraft Head Office, BH23 6HG

Salary £55,000pa to £65,000pa, dependant on experience - Pension with a 4% contribution, 25 days holiday increasing every year, 25% discount in our stores, dog friendly office and many more!

Full Time – 37.5 hours

Our core business working hours are Monday to Friday – 10am to 3pm, so we are flexible with starting and finishing times, we also offer hybrid working with the option to work away from the office 2 days a week.

About the Role

The role of Project Manager is part of our IT Department. The role combines two key areas of responsibility:

• Coordination of schedule, resource, risk, and budget for a portfolio of Digital & Retail projects and continuous improvement. The key is to establish and maintain pragmatic processes, standards, and controls to guide the Hobbycraft team to optimised delivery of change.
• Leadership of a small number of key Digital & Retail projects, spanning functions and stakeholders across Hobbycraft. When leading these larger projects, the role requires the setting of clear objectives and targets for the end-to-end delivery of projects, from business case through to service transition.

Responsibilities

• Key role in mobilising and delivering change activities aligned to the strategic agenda for Digital & Retail.
• Drive the efficiency of Continuous Improvement (for website and app), with optimised output being delivered through regular releases.
• Establish and maintain effective relationships with internal (IT Team, Product Owners, and SMEs) and external (Development partners, QA/Test partners, and service providers) teams and stakeholders.
• Develop detailed project plans, collate status, and manage the RAID across all projects, escalating risks and issues as required.
• Optimise project delivery within clearly defined scope and to an agreed budget, while also coordinating delivery schedules and dependencies across the Digital & Retail portfolio of projects.
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
• Promote best practise for QA/Test and assist with test planning, liaising with external testing partners as required.
• Measure and communicate delivery performance using appropriate tools and techniques, for key projects and for the wider portfolio.
• Keep things simple, clear, concise, and accurate.

About You

• Project Management experience gained within a retail environment, including exposure to digital and multi-channel solution delivery.
• Excellent planning and organisational skills, while being flexible in approach to adapt to changing context and priorities.
• Solid technical background with a good working knowledge of software development.
• Ability to shape and drive change, with excellent communication and influencing skills.
• Adept at managing prioritisation and resource management.
• Able to collaborate closely with technical architecture/design/development/QA teams.
• Collaborative, organised, and structured approach to ways of working and documentation.
• Expertise in change management, including the behavioural and cultural aspects that allow teams to be successful.

Our Benefits

• Competitive Salary
• 25% Discount Card for Hobbycraft Stores and Haskins
• Hybrid working policy
• Free Onsite Parking
• Dog Friendly Office
• EV Charging Point
• Free Hot Drinks
• 33 days holiday inclusive of Bank Holidays with an increase each holiday year
• Birthday Day Off
• Company pension contribution – up to 4% contribution
• Employee Assistance Programme provide by Retail Trust
• Cash Health Plan with Health Shield
• Contribution towards eyesight test and glasses
• Subsidised gym membership
• Cycle to Work Scheme
• Long service awards and gifts
• Continuous training, development
• Colleague Wellness Programme
• A creative working environment
• Colleague Social Events

We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at and let us know what adjustments you may need.

At Hobbycraft we celebrate the joy of crafting, and we celebrate all of our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.

Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.