Job description
Project Manager – Permanent Role
Who are we?
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.
In Team Digital, we are planning for a future where the technology solutions we co-create and design enable us to achieve our goal to protect our greatest natural resource and allow our customers, communities, and the environment to thrive.
What will you be doing?
As a team, our vision is to create an everyday digital experience for the people we serve — our customers — by putting them at the heart of everything we do. As part of our award-winning team, you will help the business become an intelligent, united organization to deliver our digital transformation and turnaround.
The Project Manager will be accountable for shaping, defining, managing, and delivering a coherent set of activities across a range of projects within the Thames Digital team reporting to a Programme Manager. They will need to be able to help define project scope, and outcomes and run the project/s to the usual standards of time, quality, and budget whilst engaging and managing the project/s wider stakeholders.
This is an SFIA Level 5 role that takes full responsibility for the definition, approach, facilitation, and satisfactory completion of medium-scale projects (typically with direct business impact and firm deadlines). Identifies, assesses, and manages risks to the success of the project.
Responsibilities include: -
- Guide and manage project activities/delivery team/s
- Define and baseline the project’s scope, plan, and budget that will successfully deliver the business outcomes/objectives
- Identify, engage, and manage direct and indirect stakeholders appropriately in the context of their role within the project/s
- Establish regular project review meetings covering the cost, schedule, resources, RAID, and RAG statuses
- Create weekly project status reports
- Attend project appraisal workshops/reviews and project kick-off meetings
- Maintain project/s cost models covering actual, accrual, and forecast
- Issue resolution and stakeholder management
- Create project closure reports and guide lessons learned workshops
- Identify and manage RAID items within the project and escalate where appropriate
- Guide and manage the project team/s to achieve objectives, milestones and deliverables
- Manage project change (scope, time, budget) within concluded tolerances or escalate changes to the project control board/s
- Follow established governance standards across the project/s lifecycle/s
- Ensure all project/s follow the agreed delivery framework
What should you bring to the role?
- Delivery of both infrastructure and/or application projects
- Delivery of projects through the full lifecycle
- Management of multiple disciplinary project teams
- Management of suppliers
- PRINCE 2 Practitioner and ITIL v3 Foundation is Must
- Proficient in the Use of MS Project, MS Excel, and MS Word
- Selection of appropriate project delivery and commercial approaches
- Ability to manage and work with additional project resources from potentially multiple Service Integrators
- Skill at managing stakeholders and balancing diplomacy and tact with boldness
What is in it for you?
It’s an incredibly exciting time to join Team Digital, the best people to tell you why, are the people on our team. Take a look at the video below to find out what they think.
https://www.youtube.com/watch?v=wmELR_xmXhw&list=PL37gUk7p48rqLEmKEkgKuyDpLYsW5LH9&index=12
Thames Water is a dynamic, rewarding, and diverse place to work, with opportunities around every corner. If you join our team, you will enjoy a fulfilling career and flexible working arrangements.
Our motivated salary package includes an excellent contributory pension, 28 days holiday per year increasing to 30 with a length of service, and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and promote your wellbeing.
We are also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer an extra boost for those who need it throughout the recruitment process.
Find out more about working at Thames Water.
We deliver life's essential service to our customers, communities, and the environment can thrive. This means, when a crisis happens, we all rally around to promote our customers. As part of Team Thames, you will have the opportunity to sign up to promote our customers on the frontline as an ambassador.
Full training will be given for what is undoubtedly an incredibly rewarding experience.
Disclaimer: due to the high volume of applications, we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we cannot consider any further applications, so please submit your application as soon as possible to avoid disappointment.