Job description
The Project Manager will be based out of Fremont, CA. In this role you will report to the Sr. Project Manager.
- Responsible for your own safety, and shared responsibility for the safety of all NEXTracker staff, contractors, and visitors to your project sites. A good understanding of WHS principles and safety management is required
- Read, understand, and comply with NEXTracker and Flex company policies and procedures as outlined from time to time.
- Responsible for managing groups of Projects from PO to Commissioning and taking ownership of all aspects of these Projects.
- Provides technical support for NEXTracker customers, ensuring a best-in-class customer experience and providing product and systems expertise to the customer
- Develop and maintain technical understanding of PV solar tracking systems and associated tools
- Ensure a strong customer care experience and be able to effectively communicate resolutions for customer issues
- Oversee the safety and daily project workflow of the Technical Adviser(s) and
- Commissioning Teams assigned to the site.
- Coordinate the ordering of tools for the Projects and ensuring availability of tools and training for the Projects
- Manage Project P&L including revenue forecasting, invoicing, cashflow and cost management
- Provide customer field support for installation and quality control, including driving resolution to quality issues by Non-Conformance Report and Construction Deviation Report processes
- Coordinate and drive the successful on-time delivery of all products needed from PO to delivery, liaising with Design Engineering, Supply, Logistics, freight forwarders and the customers.
- Establish, measure and report key performance indicators for customer care to drive behavior and performance
- Play a key role in cross-functional product teams, providing recommendations based on systems integration expertise and customer needs assessment and feedback
- Supports product development, sales, and marketing as requested
- Internal customer voice, an advocate for the customer within NEXTracker.
- Bachelor’s Degree in Mechanical Engineering or equivalent experience required
- Strong project management skills and qualifications
- Excellent customer service skills
- Experience in supply chain procurement and logistics
- Experience in and talent for dealing with customer support and O&M issues
- Excellent verbal and written communication skills
- Demonstrated leadership capabilities
- Passion for solar or renewable energy
- Strong knowledge of PV technology and its applications
- Hands-on experience with photovoltaic tracking solar systems a plus
- PM experience gained in energy, construction, mining, oil & gas fields
What you’ll receive for the great work you provide:
- Full range of medical benefits, dental, vision
- Life Insurance
- Matching 401K
- Bonus Eligibility
- Tuition Reimbursement
- Employee discounts at local retailers
About NEXTracker
CEO: Dan Shugar
Revenue: $1 to $5 billion (USD)
Size: 201 to 500 Employees
Type: Subsidiary or Business Segment
Website: www.nextracker.com
Year Founded: 2013