Job description
As a successful Technical Project Manager in Technology Expert Labs, you will lead a team of technical experts to ensure the formulation, development, and implementation of software-defined networking projects that meet and exceed the client's critical business objectives, helping them with the design, orchestration, automation, monitoring, and management of their enterprise- and carrier-level networks. In this role, you will work closely with client stakeholders and the IBM team to meet the overall integrated solution plan, budget, schedule, and staffing requirements while exceeding your client's expectations.
Your Role and Responsibilities
Project Leadership
- Creating and executing project management plans, including scope and change controls, communication plans with stakeholder meetings, status reporting and project health metrics, and deliverables management with time and financial controls
- Cultivating teamwork and problem-solving while working under delivery expectations and deadlines
- Being able to motivate, be realistic, assertive, decisive, enthusiastic, supportive and always in pursuit of excellence.
- Work closely with clients, Partners and the IBM team to meet the overall integrated solution.
- Project Delivery
- Navigating across venues to resolve issues, developing and document risk mitigation strategies and provide project direction that quickly builds credibility and influences as a trusted advisor
- Driving client satisfaction and ensuring project completion on time and budget as per the Statement of Work
- Report and strategize solutions for managing project metrics including project health, financials-costs, revenue, and gross profit, team productivity, and client satisfaction.
Required Technical and Professional Expertise
Project Management experience with Telecom carriers, large enterprise customers, or cloud providers/customers
Must be able to work in both Agile and Waterfall environments
Prior experience delivering OSS software projects
Familiarity with management of core networks
Familiarity with Cloud Computing orchestration tools, e.g. AWS, Azure, GCP, IBM Cloud, Kubernetes/OpenShift
Experience Managing 3rd party and internal delivery resources to achieve projects goals
Financial knowledge and experience of managing and forecasting project revenue and cost
Experience with Change, Risk, and Scope management
Project Management experience (PMI or Prince2 accreditation preferred)
Project Management Tooling and Methodology
Ability to develop technical briefs
Ability to convey technical concepts to a diverse audience
Exhibited understanding and is sensitive to customer business requirements
Preferred Technical and Professional Expertise
Experience with network security solutions is a bonus
About Business Unit
Your Life @ IBM
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBM
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
Being You @ IBM