Job description
Project Manager - Metropolitan Police
- Accountable for leading the delivery of project(s), programme or portfolio that are large, complex and represent significant benefit / risk to our customers. The delivery will be highly visible and recognisable.
- Accountable for building complex matrix delivery organisation consisting of a mixture of dedicated and shared resources: These resources will be Project Management, other internal specialists and external third parties.
- Act as a customer champion. Establishes customer needs, uses operational and technical expertise to deliver brilliant experiences by resolving customer issues and delivery quality and timeliness. Understanding the customer business context and the impacts the programme has on successful business outcomes
- Accountable for building a comprehensive governance structure with relevant customers, client service managers account team and the programme team. Taking responsibility for leading the development of the appropriate plans and controls to ensure successful delivery.
- Accountable for ensuring that the solution (and other deliverables) are of the right quality and accepted by the customer.
- Accountable for ensuring that defined methodologies, processes and tools are consistently applied across the projects in scope, in-line with the overall standards set by the PMO.
- Manages project risk for BT and customers with an ability to use and adapt recognized project management methods and processes depending on elements of the risk profile and governance needs.
- Ensures the PMO and resourcing functions have clear line of sight of upcoming demand and contract requirements.
- Works in collaboration with the Practice and Hub Managers, and the Client Services team to ensure consistent delivery to customers.
- Provide direction to the team on requirements, scope, timescale, cost constraints and quality expectations.
- Commercially and financially astute and able to seize opportunities to improve profit or new business.
- Great stakeholder management skills. Ability to work with multiple internal and external partners to deliver great outcomes for our customers and business.
- Ability to interpret Commercial Contracts and identify area of risk / opportunity.
- Ability to coach for great performance, including being able to articulate what fantastic performance looks like.
- Ability to connect with our customers and grasp the challenges faced by their business.
- Experience as a Project Manager, delivering complex solutions. The value of delivery (Not contract) will typically have been between £5 Million and £20 Million but this should not be viewed as the deciding dimension of this role versus others.
- Expected to have attained an advanced project management qualification – Prince 2 Practitioner, MSP, APM RPP etc.
- Working with customers at in leadership roles (i.e., IT Manager, Programme Manager etc.).
- Creating Stakeholder management and Communication Plans.
- Knocking down internal barriers and issues that exist in other parts of the business.
- Experience of producing accurate and timely management information to support decision making.
- Competitive salary
- 10% on target bonus
- 25 days annual leave, plus bank holidays
- Pension scheme (5% from you, 10% from BT)
- Flexible benefits
- Employee discounts (50% off EE for you, 30% off EE for friends & family and discounted BT broadband & TV)
- Flexible Working - This role offers a 3 together, 2 wherever working model