project engineer Leicester, England
Job description
Are you an IT professional who wants to enjoy more of life by putting something back into the world and still being able to spend quality time with family & friends or on your personal interests?
Capacity2learn Ltd are looking for a motivated individual with a minimum of 5 years experience to join our IT team to deliver front line IT Support in Primary Schools across Leicester city. Role is subject to a full criminal history check and clearance to work with children through a fully enhanced DBS or equivalent.
The ideal candidate will have experience working with Microsoft & Apple Operating Systems and have strong skills in diagnosing and resolving software and hardware incidents.
This role provides everything you need to bring personal satisfaction and reward back into your life without making a career change out of the IT sector. With this role, you’ll get the support and personal reward you need to thrive in living your life.
Key Responsibilities (Include but not limited to):
· Provide 1st and 2nd Line Support face to face at client sites as well as using remote access software
· Integrate into small IT team and build relationships with client and supplier teams
· Responsible for solving hardware and software problems and prioritising faults
· Setting up and configuring IT systems and software for users, in accordance with company standards
· Project planning and implementation, maintain IT related documentation & helpdesk
Technical Skills:
· Proven experience in overseeing the design, development, and implementation of software systems, applications, and related products.
· Proven experience with systems planning, security principles, and general software management best practices.
· Working technical knowledge of current software protocols, and Internet standards.
· Extensive experience with core software applications, including MS365, educational packages (e.g. 2simple etc).
· Excellent software troubleshooting experience.
· Extensive application support experience within school environment would be an advantage.
· Working knowledge of network and PC operating systems, including Windows 8.1/10, Apple Products, applications & operating systems. Microsoft Windows 2012 R2/2016 Server/Network Services installation and administration (Inc TCP/IP, DNS, Group Policy, DHCP, RAS)
Job Type: Full-time
Salary: £24,000.00-£28,000.00 per year
Benefits:
- Private medical insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Leicester, Leicestershire: reliably commute or plan to relocate before starting work (required)
Experience:
- Technical support: 5 years (preferred)
- Customer service: 2 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 21/06/2023
Reference ID: C2L202208
