project coordinator Wolverhampton, England
Job description
Role Overview
The Project Co-ordinator will work closely with the Programme Managers and provide a comprehensive support in managing day to day client to ensure the project runs smoothly, diligently and accurately. A professional and confidential manner will be required at all times.
Responsibilities and duties
· End to end responsibility for coordination of customer delivery
· Jeopardy management of job queues and queries
· Daily Interface with Programme Managers, suppliers and attend regular conference calls
· Complete daily / weekly / monthly reports
· Receive and review daily work stack over Internal System. Management of planned start dates and completion dates on the internal system.
· Input and Manage Streetworks Noticing end to end process for Internal Stake holders & Suppliers
· Act as an interface with the Program Managers to provide timely and accurate updates
· Monitor and Update Internal customer systems
· Raise and action from start to finish Streetworks Notices
· Liaise with the field and management daily
· Handling of customer complaints and queries.
Skills and Qualifications
· Experience of proactive coordination & developing relationships with key stakeholders
· Knowledge of telecommunication or civil engineering desirable
· Able to communicate clearly and consistently
· Experience of NRSWA standards and guidelines
· Customer service training desirable
· Computer literate, MS Office as well as experience managing databases
· Flexibility to undertake works outside core working hours
· Able to work under pressure
· Flexible to accommodate operational needs
Job Types: Full-time, Permanent
Ability to commute/relocate:
- Wolverhampton, West Midlands: reliably commute or plan to relocate before starting work (required)
Experience:
- Telecommunication: 1 year (required)
Work Location: In person
