project consultant Beeston, East of England, England
Job description
MTVH are seeking to recruit a Project Support Officer to carry out a wide range of administrative and other related work for the Midlands & East Anglia Property Manager and Senior Head of Property, based at our Waterfront House Offices in Beeston.
This role is being offered with a starting salary of £28,810 with working hours of 37.5 per week, Monday to Friday.
Once training has been completed, this role will be eligible for agile working.
As an organisation we offer a number of fantastic benefits which include, 28 days annual leave + bank holiday's with the opportunity to buy & sell up to 5 days additional leave per year. Healthcare, Pension Scheme, Discounts on High Street Brands and many more!
Duties will include but will not be limited to the following.
- Working with contractors and residents on continuous improvement of projects, ensuring clear communication with all parties when booking and confirming appointments
- Leading on keeping regional trackers up to date and to control the data input to ensure accuracy
- Supporting the Property Manager in effectively managing the tracker to input legal, contractor and Surveyor updates
- Proactively assisting the team with general administration or telephone duties, ensuring all internal processes are followed through to completion and an excellent customer service is provided to all customers and stakeholders
What you'll need to succeed
- Experience of dealing with customers from different backgrounds, and delivering a positive and easy service to customers
- Experience of analysing customer feedback to achieve service improvements
- Attention to detail and accuracy in reporting
- Experience of working with external stakeholders
- Experience of dealing with customers and responding to customer enquiries on the phone and in writing
- An experienced user of Microsoft Office and the ability to easily learn other IT packages
- Strong administrative skills and the ability to manage a varied and demanding workload
- Ability to work independently and use initiative to problem solve
What you need to do now
If you're interested in this role, take a look at the attached Job Description for more details and if it’s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV.
MTVH are seeking to recruit a Project Support Officer to carry out a wide range of administrative and other related work for the Midlands & East Anglia Property Manager and Senior Head of Property, based at our Waterfront House Offices in Beeston.
This role is being offered with a starting salary of £27,438 with working hours of 37.5 per week, Monday to Friday. Once training has been completed, this role will be eligible for agile working.
As an organisation we offer a number of fantastic benefits which include, 28 days annual leave + bank holiday's with the opportunity to buy & sell up to 5 days additional leave per year. Healthcare, Pension Scheme, Discounts on High Street Brands and many more!
Duties will include but will not be limited to the following.
- Working with contractors and residents on continuous improvement of projects, ensuring clear communication with all parties when booking and confirming appointments
- Leading on keeping regional trackers up to date and to control the data input to ensure accuracy
- Supporting the Property Manager in effectively managing the tracker to input legal, contractor and Surveyor updates
- Proactively assisting the team with general administration or telephone duties, ensuring all internal processes are followed through to completion and an excellent customer service is provided to all customers and stakeholders
What you'll need to succeed
- Experience of dealing with customers from different backgrounds, and delivering a positive and easy service to customers
- Experience of analysing customer feedback to achieve service improvements
- Attention to detail and accuracy in reporting
- Experience of working with external stakeholders
- Experience of dealing with customers and responding to customer enquiries on the phone and in writing
- An experienced user of Microsoft Office and the ability to easily learn other IT packages
- Strong administrative skills and the ability to manage a varied and demanding workload
- Ability to work independently and use initiative to problem solve
What you need to do now
If you're interested in this role, take a look at the attached Job Description for more details and if it’s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV.
What’s in it for you?
Our benefits include:-
- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
- 2 volunteering days per year for things like helping out in local communities
- An additional ‘Beliefs day’ once a year to have an extra a day off
- Enhanced pension with matched contributions of up to 9%
- Life assurance cover 3 x your salary
- Health cash plan scheme for your everyday healthcare needs which you can add your family members too
- Tenancy deposit -; interest free loan to help with rental deposits
- Access to extensive learning and training opportunities with Wisebox platform
- Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
- Career progression across the organisation with our mentoring programme and apprenticeships
- We are committed to the wellbeing of our colleagues and support this as an organisation
About us
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
