project consultant London, England
Job description
ENFIELD GP FEDERATION
JOB DESCRIPTION – PROJECT SUPPORT OFFICER (PSO)
Accountable to: Director of Operations
Responsible to: Deputy Director of Operations
FUNCTION SPECIFIC RESPONSIBILITIES
§ Assist with the development, implementation, monitoring and evaluation of both short and long term projects that can vary in complexity by working with the team to ensure the delivery and achievement of the GP Federation priorities.
§ Work to a specified project brief within the practice support and development agenda. This will include the supporting GP Practices to deliver against agreed key performance indicators, demonstrating improvement where appropriate. Planning and coordinating of service reviews
§ Maintain a working knowledge of the key priorities for the GP Federation and ensuring that these are communicated effectively across partners, stakeholders and within the NCL Integrated Care Board (ICB), to support the achievement of organisational goals.
§ Undertake and support specified projects, this include: formulating, monitoring and performance management of complex action plans, organising and planning task and finish groups/meetings, minute taking, liaising with key stakeholders, updates on project progress.
§ Contribute to and support, relevant service review projects utilizing appropriate tools / methodologies and preparing and analyzing project assessments to ensure compliance with agreed organisational outcomes, processes, priorities and targets.
§ Establish effective working relationships with GPs, practice managers and practice staff, colleagues in local authorities, across the NCL ICB and as required across stakeholder system partners
§ Set up robust administration systems to monitor practice activity and achievement of incentive scheme and quality indicators. This will involve managing data bases in order to provide reliable information in which payments can be made to practices. This will also involve communicating with practices on a regular basis. The post holder will need to be proactive in populating the data base with relevant information and filing system.
§ Contribute to the development of and support robust performance management of GP Federation objectives within new service models.
§ Work as part of the wider GP Federation team ensuring that the co-ordination and development of specified areas are integrated as appropriate.
§ Bring together agendas, record and distribute minutes / action logs and reports as required and support key meetings.
§ Contribute to the development of key reports, briefs and presentations as required by providing analysis, conducting relevant research etc.
§ Regularly establish and where appropriate co-facilitate workshops, meetings and training sessions which are often complex to organise. Workload includes booking external speakers, venues, and all required arrangements
§ Identify, review, implement and cascade (as appropriate) up-to-date policies and guidance in areas of responsibility.
§ Prepare reports for the meeting that require collating and analyzing data.
This role profile is not exhaustive and you may be directed to complete other tasks according to the skills and requirements for individual roles. These duties will always be reasonable and deemed within the expectations of your position.
Core Organisational Responsibilities
§ Listening to healthcare professionals, local people and those who support the Federation in providing high quality healthcare in the most appropriate setting
§ Learning from other service providers, the local authority, and the wider NHS to inform a strategic long term vision for change
§ Leading through enthusiasm and cohesiveness to reduce health inequalities in Enfield
§ Enabling clinicians and non-clinical teams to transform and improve health and healthcare of the population of Enfield.
Equality & Diversity
§ Treats people with dignity and respect
§ Promotes and adheres to equality of opportunity and diversity within and out of the organisation
§ Carry out your duties in a way that supports equality and values diversity in relation to service users, carers, work colleagues, people in other organisations and members of the public.
Manages Self
§ Maintains the highest standards of conduct and integrity within organisation adhering to relevant Codes of Conduct.
§ Complies with all organisational and statutory requirements
§ Ensures that a professional service and image is maintained at all times.
Health and Safety
§ Take care of your own health and safety and that of people who may be affected by what you do, or do not do.
§ Co-operate with others on health and safety, and not interfere with, or misuse, anything provided for your health, safety of welfare.
§ Reporting all incidents, near misses and hazards in line with the NCL ICB’s reporting arrangements/system.
§ Undertaking a statutory duty of care for your own personal safety and that of others.
§ Attending all statutory and mandatory health and safety training, appropriate to the role.
Attributes
Essential
How Identified
Grade Specific
Qualifications, Knowledge & Experience (Band 5)
Qualifications:
Educated to degree level or relevant training and experience to degree equivalent level in related function (Practice/Primary Care development, Project Management)
Knowledge and Experience
§ Some prior experience of working within the function
§ Evidence of client facing experience
§ Demonstrable evidence of the use of key performance indicators
§ Working knowledge of the function within a large and complex organisation
§ Experience of working with others using a project management approach
§ Experience of working to and achieving tight deadlines
§ Experience of Primary Care Clinical Systems specifically EMIS WEB and ARDENS
§ Able to work under pressure and competing priorities.
Application Form, Certificates, Interview, References
Practical and Intellectual Skills
§ Computer literate with an ability to use the required systems/office packages
§ Able to analyse and interpret complex business data
§ Has attention to detail, able to work accurately, identifying errors quickly and easily.
§ Able to effectively manage allocated resources.
§ Has a planned and organised approach with an ability to prioritise their own workload in order to meet strict deadlines
§ Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to complex problems
§ Excellent communication skills, verbal and written, with the ability to adjust their communication style and content to suit the audience.
How identified:Interview, References
Disposition, adjustment & attitude
§ Has a responsive, solution focused approach to addressing issues and barriers
§ Able to work flexibly to meet the needs of the service and ensure a customer focused response.
§ Able to build and sustain relationships at all levels, actively involving stakeholders where appropriate.
§ Able to regulate behaviour even when challenged
§ Is open and honest and acts with integrity
§ Able to work both independently where required and as a team and corporate player
§ Is open to change and possible alternatives to doing things differently
§ Credible, trustworthy and able to inspire confidence in others
§ Enthusiastic about area of work and achieving results for clients
§ Conscientious; able and keen to deliver best possible quality at all times
§ Able to manage conflict in order to bring about positive outcomes
How identified: Interview, References
Personal and Health
§ Able to work flexibly to meet the needs of the service and ensure a customer focussed response.
§ Able to undertake the demands of the post.
How identified: Application Form, Interview, References
Job Types: Full-time, Fixed term contract, Graduate
Contract length: 52 weeks
Salary: £26,000.00-£30,000.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
- Holidays
- Monday to Friday
COVID-19 considerations:
Working in a socially distanced office
Ability to commute/relocate:
- London, N9 0TW: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have excellent organisational skills and able to work under pressure with competing priorities?
Education:
- Bachelor's (required)
Experience:
- Project Management: 1 year (preferred)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 17/07/2023
Reference ID: PSOJuly2023
