Project Co-Ordinator - Education Software Remote
Job description
We have a fantastic opportunity for to join our Project Coordinator team. This is a key role within our Professional Services team as you'll be responsible for supporting Project Managers with the onboarding of new customers to IRIS Education products, coordinating multiple concurrent projects to completion.
These roles represent a fantastic opportunity to join an evolving, market-leading software business and a great stepping stone into a Project Management position in future.
What will you be doing?
As a Project Coordinator in this team, your responsibilities will be as follows:
Ensuring the successful onboarding of new IRIS customers across multiple Education products- Being the first point of contact during project implementation
- Taking ownership of projects to completion
- Planning, monitoring and controlling project lifecycle
- Responsible for all customer communication from Welcome Call to Project Closure and Handover
- Working with Consultants to create project plans and other relevant documentation for each project
- Maintaining good communications with customers, resources and third parties to assure timely and efficient completion of projects
- Defining, booking and managing resources required to deliver the project
- Helping to implement best project processes and structure
- Ensuring documentation and relevant systems are kept up-to-date reflecting project activity
- Processing weekly & monthly reporting to ensure all projects run smoothly
- Identifying Risks and Issues associated to the project
- Helping co-ordinate new initiatives/offerings and produce supporting documentation
- General Ad Hoc duties for the Project Management Team
- Any other admin duties as required.
What skills and experience do you need to have?
We're looking for someone with the following skills and experience:
Experience working in a Customer-focussed environment- Technically competent with various software programs such as Word, Excel, PowerPoint etc.
These positions will also suit someone with the following competencies:
Excellent communication and administration skills- Team-orientated and collaborative
- Flexible during times of change
- Persuasive, encouraging and motivating
- Ability to influence and negotiate for the benefit of the project
- Planning and organisation
- Ability to prioritise own workload to meet targets and objectives.
