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FSB is seeking a self-motivated and highly organised individual for a diverse home-based Project Co-Ordinator role. If you are interested in championing and supporting small businesses whilst working for the UK’s leading business campaigner, then this is a great opportunity for you.

What will you do?

This is an interesting and varied role. The successful candidate will:

• Facilitate project events, primarily online, to present an image of an effective, professional organisation representing the needs of small business owners.
• Oversee the administration of project events, including planning, marketing, administration, analysis and attendance monitoring.
• Use online events management software to market and manage events.
• Preparation and distribution of marketing content in relation to events
• Work with the events and marketing teams nationally to co-ordinate delivery of events
• Provide on-the day technical support to ensure the project specific events are professional and to a high standard.
• Ensure that verbal and written communication with customers is professional and markets effectively the events and support services available.
• Create engaging content as required for external marketing and Customer Services
• Provide administrative support including event administration research, marketing, and general administrative tasks such as emails, calls and information for reports.
• Work closely with internal and external stakeholders to assist in the execution of project initiatives.
• Work with the Contracts and Finance Teams ensuring contracts are implemented as per FSB processes and ensuring these are managed and processed.
• Support the facilitating of agreements with third parties where required to ensure lowest cost and highest quality of service.
• Support development of strong relationships between FSB and external stakeholders.
• Assist in the introduction of new partnerships, including proposal reviews and contract negotiations.
• Support in delivery of the Commercial department’s objectives and strategies.
• Develop reporting/evaluation processes as requested.

Who are we looking for?

The ideal candidate will have:

• Excellent verbal and written communications skills.
• Ability to plan, organise and prioritise workload to meet deadlines.
• Ability to enable the smooth coordination of activities.
• Strong relationship building and interpersonal skills.
• Good telephone manner ability to carry out customer service calls to a high standard.
• Ability to create and communicate marketing content for local activity.
• Ability to host online events and manage varying demands of attendees.
• Ability to respond to immediate circumstances and make decisions to resolve circumstances that may arise during an event.

Job details

• Home-based flexible working
• 40-hour contract
• 33 paid holidays per year including bank holidays.

In addition to a fulfilling career with FSB, you’ll also benefit from:

• Annual Flex Pot* to spend on benefits including additional pension, additional holidays, additional critical illness cover, additional life cover, cycle to work scheme and discounted gym membership
• Group Personal Pension (GPP)
• Health cash plan*
• Critical illness and income protection*
• Access to member benefits including legal advice line, nurse support and insurance service

• Applicable on completion of probationary period and subject to terms

How to apply

All applications to be received by 19 February 2023. Any applications received after this date will be held on file for a maximum of 3 months and reviewed if the first round of applicants are unsuccessful.

To apply for this role please email your CV and covering letter to [email protected].

Who are we?

FSB is the UK’s biggest business membership organisation, established in 1974, offering our members a powerful voice which is heard in governments at all levels; vital business services and products and the opportunity to be part of the UK’s biggest and most supportive small business and self-employed community.

Members get an exclusive package of great value business services including advice, financial products and support. These cover a wide range of benefits such as tax, legal and HR, local network groups and business banking.

We’re also the UK’s leading business campaigner, focused on delivering change which supports smaller businesses to grow and succeed. With teams across the UK, we work with governments, elected members and decision-makers to make real change happen.

Additional information

All applicants must be able to provide at interview stage their highest education certificates as listed on their CV and verification of their eligibility to work in the UK.

As an equal opportunities employer, FSB is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and Inclusion agenda and aspire to have a diverse and inclusive workplace, where all employees can bring their whole self to work. We strongly encourage suitably qualified applicants from a range of backgrounds to apply and join FSB. Candidates with a disability who require reasonable adjustments should contact the HR department at [email protected].

Applicants are advised to apply early. We reserve the right to close a vacancy prior to the closing date if a high number of applications are received. If you are successful and short listed for interview you will be contacted by email.