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The North East and Yorkshire Genomics Laboratory Hub (NE&Y GLH) is a partnership between the NHS Trusts in Newcastle, Leeds and Sheffield. We provide diagnostic testing services across the region as part of the national Genomic Medicine Service. Our exciting programme is making genetic testing available to mainstream clinicians and offering revolutionary new diagnostics for our patients and their families. Areas covered include rare diseases, cancer and personalised medicine.

In collaboration with colleagues across the three cities, the GLH has an IT programme to transform the systems used for genomic analysis. The GLH informatics vision is to enable a single virtual laboratory that covers the whole region. Scientists will have access to the tools and data required to perform their jobs, regardless of their physical location. Discrete steps in each pathway can then take place at the location best suited to deliver that service.

• Interview Date: 8 June 2023
• 37 hours 30 minutes/Week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Working within the informatics programme team, we are looking for a business analyst that will play a key part in supporting this transformation. We are currently delivering a shared GLH Laboratory Information System (LIMS), and a cloud-based analysis and interpretation platform (A&I Cloud). Working with clinicians, scientists and IT colleagues across the region, it is essential that we fully understand the requirements for functionality, efficiency and safety, and work with suppliers to ensure that the delivered systems are tested to meet these needs.

The successful candidate will initially support the ongoing GLH LIMS project during its validation and acceptance phases. They will then work with our scientific teams to set the specifications for changes to our Analysis and Interpretation platform.

This role will work in our diverse project teams alongside our project managers and subject matter experts from the laboratory, bioinformatics and IT teams. Our projects run across the laboratories in Newcastle, Leeds and Sheffield and we make extensive use of Microsoft Teams for day-day communications. Some travel may be required, but our 3-city structure also offers flexibility for base location.

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.

Rated ‘Outstanding’ by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Key skills and abilities include:

• Understanding and clearly documenting the complex requirements of our users
• Work with the wider programme team to agree consensus across all sites
• Identifying any risks or opportunities, and ensure we are prioritising the correct areas
• Working with our suppliers and local developers to refine these requirements and allow them to implement suitable solutions
• Reviewing delivered systems to ensure previously identified requirements and benefits are met
• Communicating with users to validate requirements and ensure they are kept informed of progress

The technologies and systems we use are varied. Experience in some or all of the following areas would be beneficial, but not essential.

• Diagnostic pathways and systems in the NHS, especially LIMS and bioinformatic systems
• Use of cloud service providers such as AWS
• NHS standards for Cybersecurity, Information Governance and Clinical Safety
• Complex data migrations

System interoperability in the NHS, especially order communications using HL7v2 and FHIR

• Contribute towards the delivery of the GLH IT Services Programme/Project portfolio.
• To make a significant contribution to the aspects of the IT Services strategy,
• Work closely with Project Managers to drive assigned projects
• In the context of specific projects, liaise between business users, IT teams and external suppliers to ensure that detailed business requirements are captured clearly and unambiguously and that such requirements are met during the course of the project and that any related changes to business processes are managed in a controlled and effective way.
• Elicit, analyse, negotiate, validate, document, manage and deliver requirements.
• Research, identify and analyse business needs and translate these into requirements, distinguishing between real business needs and user desire.
• Client interaction, including needs analysis, documentation of processes, and post-implementation benefits analysis.
• Development and delivery of a comprehensive portfolio of work comprising of systems analysis, requirements documentation, systems testing, benefits analysis and feasibility studies.
• Feeds into and updates a register of portfolio risks and issues, including mitigation plans. Ensuring that these are escalated and acted upon effectively.
• Cross-activity relationship management.
• The position will involve a considerable amount of interaction with colleagues, business groups, IT and external vendors.
• Experience of managing stakeholders and debate, up to Director level
• Responsible for the production by yourself and the team of quality analysis and documentation of requirements and solutions relating to IT Service projects.
• Support Project Managers in the management of the full project life cycle with a significant focus on ensuring stakeholder needs are fully recognised and that proposed solutions are reengineered if needed and optimised.
• The post requires close working with suppliers, clinicians, health professionals and patient forums to ensure needs are understood and anticipated benefits that IT enabling solutions can bring are fully realised.
• Deputise for the Project Managers as and when required.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.