Job description
What you will be doing
- Identify and understand underlying customer needs and concerns, pragmatically.
- Bring clarity to blue sky thinking - facilitate technical and business discussions to determine the right technical resolution to tackle business problems.
- Guide customers through their process transformation journey.
- Drive projects forward through initiative and accountability.
- Support our customers when they need it - manage and communicate requirements (manage conflicts, issues, and changes to ensure agreement).
- Solve problems with attention to detail and logical thinking skills.
- Understanding the business implication of metrics based on web/app user experiences.
- Work closely with the software development teams to support User Acceptance Testing.
- Facilitating handover of projects to users ensure a successful release.
Job Types: Full-time, Permanent
Salary: £25,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Company events
- Work from home
Schedule:
- 8 hour shift
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Hospitality: 2 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in London
Reference ID: e9e9e9