Project and Product Support Assistant Newcastle upon Tyne, England
Job description
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About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Job summary
The Public Sector Fraud Authority (PSFA) is responsible for holding departments and arms-length bodies to account for their handling of fraud in the public sector. The Authority will write the standards for counter fraud work across government and hold public bodies to account against these. Working in the PSFA offers access to a wide range of stakeholders across government and the opportunity to work with various sectors in a high profile policy area with high media, parliamentary and ministerial interest.
The Team
The PSFA was launched on the 3rd August 2022 following an increased focus in government on tackling fraud. It succeeded the Government Counter Fraud Function (GCFF) in the Cabinet Office. The PSFA is at the centre of this function and leads work across government and public bodies to improve the prevention, detection and recovery of fraud. The PSFA is outcome and performance driven, offers a depth and breadth of expertise and works jointly with HMT to tackle fraud in the public sector.
The PSFA, whilst sitting within the Cabinet Office, reports jointly to the Cabinet Office and Treasury Ministers. Maintaining close working relationships with HMT colleagues is key to ensure the PSFA can deliver its mandate effectively. The PSFA is a team of c.120 staff members with locations across the country – including Newcastle, York, Glasgow and London. As a result, hybrid working is embraced and teams are encouraged to collaborate in the various Cabinet Office Hubs around the country.
The team offers opportunities for fraud experts, risk experts, measurement experts, data analysts and policy professionals. The range of opportunities allows for constant professional development and means that collaboration is always at the heart of what we do.
Performance, Assurance and Evidence team
The purpose of the Performance, Assurance and Evidence (PAE) Team is to oversee the performance of ministerial departments and public bodies in understanding and reducing the impact on fraud. The team does this by monitoring performance of public sector organisations, maintaining the evidence base for counter fraud and undertaking assurance and review activities. These include Functional Standards Assurance, quality reviews of counter fraud activity and targeted reviews on areas of fraud management.
Job description
This role will provide administrative support to projects and products run by PAE across the team, carrying out research and contributing to specific project strands. The post holder will provide support to the team, including assisting in the coordination of corporate governance. They will also be expected to be able to effectively support in the maintenance of project plans, product roadmaps and supporting PAE and PSFA governance processes. This will require strong organisational skills. They will also be expected to be able to effectively minute meetings and events. We are looking for someone who will embrace working with senior leaders as well as part of a team, and who will apply a flexible approach whilst working to multiple deadlines and changing demands.
Responsibilities:
- Management of the PAE inbox - being the first point of contact for performance and assurance queries. Escalating correspondence to the correct PAE team member when appropriate and being prompt in engaging with all enquiries
- Onboarding and HR support for PAE team and wider PSFA staff members when required - supporting the business manager to onboard new starters and ensure they receive appropriate clearance, IT and induction. Maintain distribution lists with new joiners and leavers
- Project and product update management - manage the reporting for PAE work, supporting the Senior Delivery Lead to ensure that deadlines and milestones are met. Also to be responsible for ensuring that meetings are promptly arranged and managed so that the team's time is managed effectively
- Sight on finance reporting and business continuity - have a responsibility for ensuring that business continuity plans are maintained and that effective communication is sent to the team and wider PSFA
- Preparation high quality slide packs - for the PAE SLT meetings so that they are appropriately briefed at all of their meetings and have the relevant papers
- Taking an interest in and supporting the delivery of team and corporate events
- Collating, monitoring and reporting Management Information, and information for briefings within required timescales while also assisting with meetings, minutes and note taking
Person specification
Essential Criteria
- Excellent written and verbal communication skills
- Evidence of effective organisational, time management and prioritisation skills and using these to successfully deliver outcomes
- Evidence of effective research skills
Desirable Criteria:
- Experience in counter fraud or economic crime
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace
- Working Together
We only ask for evidence of these behaviours on your application form:
- Communicating and Influencing
Benefits
- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
- A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.
Things you need to know
Selection process details
Application process
You will be required to complete a 500 word statement of suitability and the lead behaviour Communicating and influencing for the application. Further details around what this will entail are listed on the application form.
Your 500 word Personal statement should outline how you meet the points listed in the Person Specification section.
Should a large number of applications be received, an initial sift may be undertaken using the lead Behaviour, Communicating and Influencing. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
Selection process
We'll assess you against these behaviours during the selection process:
- Communicating and influencing
- Managing a Quality Service
- Delivering at Pace
- Working Together
Expected timeline (subject to change)
Expected sift date – TBD
Expected interview date/s – TBD
Interview location - TBD
Reasonable adjustments
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Further information
You will be required to travel to our other office locations on occasion.
Note: An employee may be required to carry out other duties within the scope of the grade and within the limits of their skill, competence and training; the post holder may also occasionally be required to carry out responsibilities at a higher level as agreed with their line manager.If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email [email protected]
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
Further information
If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at [email protected]. For further information on the Recruitment Principles. and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.
