Find More Than 10K+
United Kingdom Jobs

The post holder will provide extensive support for running overall programmes, supporting the delivery of effective communications, assisting in the cultural change programme and policy integration. The role requires a can-do attitude and the taking of ownership to tasks allocated, an individual who is a confident self-starter with the ability to react to and take on new tasks across the team. This role will make a significant contribution working within the Co-ordination Team as a central cross cutting team across the Good Growth Directorate that is focused on-

• enabling collaboration and better integration across policy, strategies, and units,
• engagement, building culture and EDI as well as supporting and aligning corporate process
• supporting and aligning with GLA corporate process
• helping to increase performance through data and monitoring
  

The key accountabilities are-

• Contribute to a culture of continuous improvement, identifying ways to make existing directorate and programme processes more efficient, effective, and scalable
• Maintain and monitor programme financial and deliverables information, such as monitoring spend against budget and monitoring outputs against targets across the directorate using performance management tools
• Onboard and support internal and external partners to systems and data tools managed by the Coordination team, taking a user-centred approach to drive confident and effective uptake.
• Manage and support the delivery of projects and actions through collaboration, encouragement, and advice, taking ownership of issues and ensuring problems are solved in full, escalating issues as necessary.
• Produce, maintain, and distribute programme documentation such as dashboards, risk logs, issue logs, action lists, programme plans and work packages with key programme leads across the directorate.
• Support the delivery of communication strategies, event management, producing reports and communication about programmes and activities undertaken by the Directorate teams
• Arrange meetings and produce meeting documentation such as agendas and minutes and presentations for the team.
• Provide support in the development of directorate wide events, with partners and act as co-ordinator within and across internal teams.
• Provide cover for other programme management tasks in the team as required in times of staff absence or peaks of workload working closely with senior programme leads within the co-ordination team
• Perform the role in accordance with the GLA’s policies and code of ethic and standards, including health and safety.
• Manage staff and resources in allocated to the job in accordance with the Authority’s policies and Code of Ethics and Standards.
• Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams
  

Skills, Knowledge & Experience

• Demonstrable ability and experience of programme delivery.
• Well-developed IT skills and experience of using financial or project management systems and processes.
• Experience of using graphics and/or mapping software (Desirable)
• Applied knowledge of events and communications management

Technical requirements/experience/qualifications

• Demonstrable ability and experience of project delivery, including risk management and performance with existing project management qualification or willingness to undertake training to meet this requirement
• Well-developed IT skills and experience of using financial, data or project management systems and processes, automated applications and integration tools/software
• Strong understanding of the planning and political context of London including Experience of Economic Development, Planning, Regeneration and Place
• Making Experience in quality assurance, continuous improvement methodology- Agile, Total Quality Management

Behavioural competencies

Building and Managing Relationships

… is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.

Level 1 indicators of effective performance

• Builds rapport quickly with people at all levels and from different backgrounds
• Actively listens to others and is open to their ideas
• Identifies and resolves conflict between self and others
• Makes others feel comfortable and respected by being positive and friendly
• Shares information openly with colleagues within and outside own team

Stakeholder Focus

… is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others’ expectations.

Level 1 indicators of effective performance

• Listens to understand requirements without making assumptions
• Demonstrates an enthusiastic and ‘can do attitude’ to all requests
• Provides timely, accurate and personalised responses
• Provides a polite and helpful first point of contact for stakeholders
• Learns from feedback to improve personal service to others

Communicating and Influencing

… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us.

Level 2 indicators of effective performance

• Communicates openly and inclusively with internal and external stakeholders
• Clearly articulates the key points of an argument, both in verbal and written communication including with the use of graphic tools and ability to prepare high quality drawings
• Persuades others, using evidence-based knowledge, modifying approach to deliver message effectively
• Challenges the views of others in an open and constructive way
• Presents a credible and positive image both internally and externally

Planning and Organising

… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.

Level 1 indicators of effective performance

• Plans and prioritises own workload to meet agreed deadlines
• Advises colleagues or manager early of obstacles to work delivery
• Perseveres and follows work through to completion
• Checks for errors to ensure work is delivered to a high standard first time
• Effectively juggles priorities

Responding to Pressure and Change

… is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift.

Level 1 indicators of effective performance

• Stays calm in pressurised and demanding situations
• Responds flexibly to changing circumstances
• Recognises when unable to cope and asks others for help
• Demonstrates openness to changing work priorities and deadlines
• Maintains personal well-being and achieves a balance between work and home life
  

Application Process

• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter

If you have a question about the role or would like to discuss it informally, please feel free to contact Laurence Tricker, Programme Office Manager, at [email protected] to arrange a call.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

• 30 days’ annual leave
• Interest free season ticket loan
• Interest free bicycle loan
• Career average pension scheme.

Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. Please upload a personal statement with a maximum of 1500 words to the ‘Additional Documents’ section of the form, ensuring you address the following technical requirements and competencies in your personal statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and cover letter are saved with the job reference number as part of the naming convention (E.g. “CV – applicant name - 012345)

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework

This role is based at London Fire Brigade’s Head Office (Union Street SE1 0LL)

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.

In addition to a good salary package, we offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

Application closing date: Wednesday 21st June 2023 at 23:59