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Programme Manager

Greater Manchester Combined Authority

Role Profile

Job Title:

Programme Manager - Employment

Date:

23/03/23

Reporting Line:

Portfolio Manager – Working Well

Job Level:

Grade 9

Service:

Policy and Strategy

Business Area:

Education, Skills and Work

JOB PURPOSE

The role will work across a range of different thematic areas, there will be a particular focus on inclusive employment, and reducing inequalities towards and within employment for those who experience disadvantage in the labour market. The post holder will lead programmes of work that support the delivery of the strategic priorities of the Education, Skills and Work team within GMCA.

The Greater Manchester Strategy sets out an ambitious vision to ‘make Greater Manchester a place where everyone can live a good life, growing up, getting on and growing old in a greener, fairer, more prosperous city region. Alongside this, Greater Manchester’s Local Industrial Strategy is designed to ‘deliver an economy fit for the future with prosperous communities across the city-region’. The GM Independent Inequalities Commission examined inequalities across the city-region and outlined specific, ambitious recommendations and how these can be embedded into our activity.

Greater Manchester has ambitious plans for how the city-region could take control of its own employment and skills provision and work with employers and providers to build the skilled workforce required for Greater Manchester’s people and businesses to grow and thrive. The recently announced Greater Manchester Devolution Deal sets out greater local control and influence over the levers of economic growth, including employment support and skills delivery. The role holder will support the development of these plans and the strategic responses to both local and national policy to meet Greater Manchester’s work and skills objectives, with the transformation of new and different policy ideas, based on strong evidence.

The role holder will be responsible for the management and delivery of programmes of work, deploying and coordinating resources to ensure that project requirements and resource levels are fully identified. They will ensure that their work is managed effectively using programme and project management methodologies and techniques working with both relevant teams in GMCA and other key stakeholders. The role will comprise of (but is not limited to) commissioning activity, contracting, management of projects and evaluation alongside policy and strategy analysis using a blend of technical and relational skills.

Stakeholder and relationship management will be critical to the role and the role holder will establish, develop and manage multiple, constructive relationships with national and local stakeholders including internal colleagues in GMCA and external colleagues in local authorities, the health sector, government departments, the community and voluntary sector, service providers, employers and service user groups.

By providing expertise and co-ordination in the design, development, onward management and evaluation of employment programmes the post holder will help shape the future of education, work and skills in Greater Manchester

CONTEXT

This post is funded by GMCA’s Working Well Work and Health Programme Budget.

KEY WORKING RELATIONSHIPS

• Internal and external customer groups and strategic partners
• Senior Managers from across GM’s public sector
• Senior Managers within GMCA
• Employers and key partners e.g. Local Authorities, Jobcentre Plus, Community and Voluntary Sector & Health Sector, key sector bodies
• Commissioned service providers
• Service user groups

The role holder will report to the Working Well Portfolio Manager but be expected to work within a matrix management system.

KEY RESPONSIBILITIES

The Programme Manager will have responsibility for leading, developing and managing a programme of work to support the delivery of the Skills and Work Team’s strategic priorities.

Key responsibilities include:

• Providing strong leadership for the programme of work, motivating and allocating tasks to team members/stakeholders, ensuring that project scope and objectives are clearly articulated and understood.
• Developing and monitoring programme and project plans and supporting documentation, and play a key role in developing and implementing clear governance arrangements, reporting against project delivery milestones across key stakeholders.
• Proactively overseeing the delivery of projects working closely with the contract monitoring team, ensuring they deliver quality and outcomes, effectively managing risk and taking appropriate action when progress or performance is not as expected.
• Establishing, developing and managing multiple relationships with stakeholders including internal colleagues in GMCA and external colleagues in local authorities, the health sector, government departments, the community and voluntary sector, providers, employers and service user groups.
• Analysing, interpreting and sythensising complex information from a range of sources for use in project, policy and strategy response and development, presenting this to a variety of audiences in appropriate formats, with the ability to respond to queries in relation to the information.
• Working to deliver commissioning priorities, supportingthe commissioning of skills and work products and services from initiation through to delivery.
• Influencing local and national policy and ways of working across geographies and services.
• Supporting the development of the devolution agenda by participating in meetings with Governmental departments and contributing to the development and implementation of projects and plans.
• Writing relevant reports and papers for GMCA and other governance meetings.
• Deputising for Portfolio/Principal Managers at meetings including chairing.
• Being responsible for contributing to the identification of own personal development needs and demonstrate a commitment to continuous self-development.
• Line managing staff where required.
• Other duties as determined by the line manager commensurate with the level of the post.

KNOWLEDGE, SKILLS AND EXPERIENCE

Experience

• Experience of working in work and skills and/or health and employment.
• Experience of managing programmes and/or projects using programme/project management methodologies and techniques.
• Experience of working on programmes and/or projects with multiple stakeholders from different teams and/or organisations and cultures.
• Experience of commissioning and/ or developing products and services, including working with service providers.
• Experience of analysing government policy / national developments, translating to the local skills, work and welfare landscape and communicating implications to key partners.
• Proven ability to influence and develop joint objectives with stakeholders and decision makers, and collaboratively achieve those objectives through partnership working.

Knowledge and Skills

• Ability to work at a senior level in a complex environment building effective relationships with multiple stakeholders from different organisations and cultures, taking responsibility for ensuring commitments are followed through and impact delivered.
• Strategic thinking and planning: able to work collaboratively to translate strategic and conceptual thinking into tangible proposals and objectives and practical well organised plans.
• Programme Management: able to define, document and manage through to implementation multiple, complex projects with significant business impact, and high-risk dependencies.
• Communication and Influence: ability to influence and persuade internal or external stakeholders, securing and directing necessary commitment and resources to deliver results.
• Commissioning Skills: demonstrates sound business intelligence and ability to identify commercially viable opportunities and secure value for money in product and service delivery.
• Analytical Skills: Ability to review and interpret research, evidence, policy and strategy and synthesise for a range of audiences in a range of formats.
• Financial Management: excellent financial planning skills to develop short, medium and long term financial plans with an ability to budget proactively.
• Excellent written, IT and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
• Knowledge and understanding of national and local health, employment, skills and welfare priorities.
• Knowledge and awareness of the current opportunities and issues facing local government and the wider public sector.
• Personally well organised with the ability to identify and work to priorities.

VALUES AND BEHAVIOURS

• A desire to network internally across the organisation and to build visibility externally.
• Committed to public service and delivering high quality programmes and projects that improve outcomes for the residents of Greater Manchester.
• High standard of integrity and ethics, and the ability to maintain professional standards.
• Understanding of and commitment to promotion of equality and diversity.
• A desire to constantly learn, welcomes constructive challenge and reflects on own practice.
• Capacity to cope with challenges, pressures and setbacks.
• A high degree of initiative and flexibility.
• High level of attention to detail and a strong commitment to high quality work.
• Works with care and consideration for others.
• Politically astute.

Corporate Duties

• Avoid any behaviour which discriminates against your fellow employees, or potential employees on the grounds of their sex, sexual orientation, marital status, race, religion, creed, colour, nationality, ethnic origin or disability.
• Safeguard at all times confidentiality of information relating to staff and pensioners.
• Refrain from smoking in any areas of Service premises.
• Behave in a manner that ensures the security of property and resources.
• Abide by all relevant Service Policies and Procedures.

Records Management/ Data Protection - As an employee of the GMCA, you have a legal responsibility for all records (including employee health, financial, personal and administrative) that you gather or use as part of your work with the Service. The records may be paper, electronic, audio or videotapes. You must consult your manager if you have any doubt as to the correct management of the records with which you work.

Confidentiality and Information Security - As a GMCA employee you are required to uphold the confidentiality of all records held by the GMCA, whether employee records or GMCA information. This duty lasts indefinitely and will continue after you leave the GMCA employment. All employees must maintain confidentiality and abide by the General Data Protection Regulation (GDPR).

Data Quality - All staff are personally responsiblefor the quality of data entered by themselves, or on their behalf, on GMCAs computerised systems or manual records (paper records) and must ensure that such data is entered accurately and, in a timely manner, to ensure high standards of data quality in accordance with Departmental protocols.

To ensure data is handled in a secure manner protecting the confidentiality of any personal data held in meeting the requirements of the General Data Protection Regulation (GDPR).

Health and Safety - All employees of GMCA have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable GMCA to meet its own legal duties and to report any circumstances that may compromise the health, safety and welfare of those affected by the Service’s undertakings.

Service Policies - All GMCA employees must observe and adhere to the provisions outlined in these policies.

Equal Opportunities - GMCA provides a range of services and employment opportunities for a diverse population. As a GMCA employee you are expected to treat all employees / partners / members of the public and work colleagues with dignity and respect irrespective of their background.

Job Types: Full-time, Fixed term contract
Contract length: 24 months

Salary: £44,539.00-£48,587.00 per year

Benefits:

• Company pension
• Flexitime

Schedule:

• Flexitime
• Monday to Friday

Work Location: One location

Application deadline: 25/04/2023