Programme Administrator London, England
Job description
The UCL School of Management is home to UCL’s business and management research and education programmes. Our academic staff, comprised of 95 academic and education faculty, is organised around five research groups, Strategy & Entrepreneurship, Organisations & Innovation, Operations & Technology, Marketing &Analytics, and Finance, Accounting & Economics. We offer innovative undergraduate, postgraduate, PhD, MBA and executive programmes in Management, Entrepreneurship, Business Analytics, Information Management Systems, and Finance, designed to prepare students for leadership roles in the next generation of innovation-intensive organisations. The School is home to over 1,300 students, with more than 55% from outside the UK. The UCL School of Management takes full advantage of being part of a world-leading university through its interdisciplinary outlook and builds on close collaborations in both research and education with other UCL departments, including computer science, engineering, economics, psychology, public policy, statistics and medical sciences. Further information about the School can be found here: www.mgmt.ucl.ac.uk/.
The post holder provides comprehensive administrative support for all aspects of the School’s online-based MBA programme. In addition, the post holder will support the School’s wider teaching and learning activities, working closely with the Teaching and Learning Manager as well as the Programme Director for the UCL MBA. The role will specialise in administering the UCL MBA, ensuring effective procedures are documented and adopted for dealing with all aspects including enquiries, applications, marketing, engagement of external contacts, assessments, student experience, student support, graduation and events. The post will lead in achieving a high quality and timely service to current and prospective students, alumni and staff relating to the designated programme and beyond. This role will be responsible for line managing a Teaching and Learning Administrator dedicated to supporting the UCL MBA, with the potential to expand the team as the programme grows. The role holder will at times be asked to support programmes on and off campus (may necessitate UK and international travel) and these may run over weekends or during university breaks. On occasion, the team will be responsible for programme support after normal working hours as our programme students are mostly working professionals and may need to have contact with staff outside of traditional UK office hours. In addition, the role requires interaction with many people within and external to UCL thus a professional attitude, willingness to help and ‘can do’ approach are required in order to adequately execute the duties outlined.
The role holder will be familiarity with supporting executive/adult learners either in another MBA programme or comparable executive education environments and the ability to communicate with an executive student population. In addition, the role requires interaction with many people within and external to UCL thus a professional attitude, willingness to help and ‘can do’ approach are required in order to adequately execute the duties outlined.
As well as the exciting opportunities this role presents, UCL also offers some great benefits some of which are below: • 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) • Additional 5 days’ annual leave purchase scheme • Defined benefit career average revalued earnings pension scheme (CARE) • Cycle to work scheme and season ticket loan • Enhanced maternity, paternity and adoption pay • Employee assistance programme: Staff Support Service • Discounted medical insurance Visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. UCL School of Management are committed to diversity and a positive culture among all faculty, staff, and students. Our school is committed to building an intellectual community in which diversity, fairness, and inclusion are valued. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. Our School holds an Athena SWAN Bronze award, in recognition of our commitment and demonstrable impact in advancing gender equality.
