program manager London, England
Job description
Prism Improvement
Base: - 5 Southampton Place, London, WC1A 2DA
Responsible to: - Head of Programme Delivery
Accountable to: - Managing Director
Responsible for: - Manage the successful delivery of Prism Improvement programmes
Other: - Full-time. There will also be a requirement for travel to client locations, which will be programme dependent
Prism Improvement
Prism Improvement is a boutique consultancy that specialises in working alongside NHS teams to deliver operational improvements to patient flow.
Our core values focus on people, performance and legacy.
People - Our delivery teams include the most experienced operational and clinical practitioners currently in the healthcare sector.
Performance - We blend evidence-based operational practices with transformational improvement.
Legacy - It is critical to us that the organisations we work with are able to own and sustain the improvements after we have left.
Prism Improvement’s delivery teams are a mixture of operational specialists, improvement specialists and programme management expertise, and we tailor the expertise in our teams to the requirements of the programme.
Prism is looking to build their corporate workforce, and this is an exciting opportunity to be part of a rapidly developing business and work with our delivery teams, our NHS clients, and the Prism programme delivery team to support the delivery of our programmes.
As a member of the Prism corporate team, you will be entitled to company benefits which will include pension contributions and the opportunity for a company bonus. Annual leave allocation will be 25 days plus bank holidays.
Role Summary
As a Programme Manager for Prism Improvement, you will be expected to take responsibility for the management and tracking of the delivery of our programmes, working alongside our Subject Matter Experts and Improvement specialists as a core member of our delivery team.
You will be responsible for supporting both the Prism and client teams to deliver against agreed timelines and activities, which will include setting out the approach to programme management with delivery teams as well as ensuring there is an appropriate governance structure set up to enable the tracking and reporting of progress against plans. You will also lead on ensuring that all client deliverables are produced on time, are of a high quality and meet the requirements of the client.
As well as working with the delivery team, you will work closely with the Head of Programme Delivery to inform the oversight of each programme which will include coordinating regular team checkpoints and producing information to demonstrate progress against KPIs and deliverables.
There will also be opportunity to work with the Prism corporate team to further develop the Prism delivery model.
Key Responsibilities of a Programme Manager
- Manage and track the delivery of Prism programmes.
- Set up and manage the programme governance structure, both for the client and as part of Prism’s delivery model.
- Ensure that all activities and milestones can be supported by relevant and appropriate evidence.
- Collate and track performance against agreed KPIs.
- Ensure that all documents produced by the delivery team meet Prism quality standards.
- Provide updates as required to the Prism senior leadership on progress of the programme
Key Skills and Requirements
- Extensive experience of working as part of a programme team to drive improvements.
- Ability to use your knowledge of programme management to shape and drive the delivery of Prism Improvement programmes.
- Ability to provide advice and coaching to Prism delivery teams and client teams on best practice for managing a programme.
- Build strong relationships with the delivery team and client teams to ensure progress against deliverables is maintained throughout the programme.
- Ability to hold Prism delivery teams to account for progress against deliverables, supporting them to achieve key milestones on time.
- Ability to produce documents that are of a high standard as required to support the progress of deliverables.
- Ability to work under pressure to strict deadlines and work autonomously as required.
- Adaptability and resilience to fluctuating pressures and deadlines.
Please note This job description is an outline of the key tasks and responsibilities of the post and is not intended to be an exhaustive list. The job may change over time to reflect the changing needs of the business and its services as well as the personal development needs of the post-holder.
Specification
Essential
Education
- Educated to degree level or equivalent experience
Experience
- Experience in programme management of large-scale improvement programmes
- Experience of working with and engaging a wide range of stakeholders
- Experience of successful implementation of quality/service improvement programmes
Knowledge, Skills and Abilities
- Ability to apply knowledge of programme management tools and techniques to support management of Prism programmes
- Ability to plan and implement a programme/project from conception through to completion
- Ability to build relationships and work effectively with multiple stakeholders to coordinate programme activity
- Able to drive change and enable achievement of programme milestones
- Excellent facilitation skills
- Excellent problem-solving skills
- Strategic thinking skills – ability to anticipate and resolve problems before they arise
- Ability to produce high quality client deliverables
- Good organisation skills and the ability to work on own initiative and to tight deadlines
- Be aware of any opportunities for business development for Prism programmes
Desirable
- Programme/project management qualification
- Evidence of achievement within large scale improvement programmes
- Previous experience within the NHS or Healthcare sector
Job Type: Full-time
Salary: From £50,000.00 per year
Benefits:
- Company pension
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in London, WC1A 2DA
Application deadline: 23/06/2023
Reference ID: REFPRISM2
