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The City of Markham is proud to be recognized for the 3rd consecutive year as one of Canada’s Best Employers, and ranked in the top three for Government Services by Forbes and Statista Inc! The City of Markham is a dynamic and change-oriented leader that stands out from other Canadian municipalities. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as much as for our fiscal accountability. More than 353,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.

Applications are now being accepted for the Recreation Program Assistant position in the Recreation Services Department, Community Services Commission. To apply, please submit your cover letter and resume online by June 9, 2023.

Location: Thornhill Community Centre

Hours: Evenings and Weekends

Responsibilities

• Provides leadership, direction, and customer service to program instructors, assistants and volunteers;
• Facilitates and oversees current programs, leagues and special events
• Liaise with community partners, facility staff, instructors, conveners and Information Service Representatives;
• Ensures supplies and equipment are ready for all programs;
• Visits and provides support for pre-school, children, teen and adult programs;
• Assists with the preparation of each new programming season;
• Assists with leading P.L.A.Y. training for various elementary schools in the community
• Visits and assists in afterschool Programs in various elementary schools
• Participates in the recruitment of volunteers including orientation, interviews and qualifications screening
• Updates bulletin boards and other community advertisements
• Organizes participant program evaluation packages and distribute them to participants
• Completes assessments using the High Five Quest 2 Tool

Requirements

• Post-secondary education in Recreation or related field is an asset
• Minimum age of 16 years of old at the start of employment
• Experience working with children and youth.
• Experience assisting with overseeing and facilitating programs.
• Some previous administrative experience performing routine transactions and administrative tasks where attention to detail is required
• Demonstrated leadership skills and interpersonal skills
• Excellent time management and organizational skills
• Superior customer service and communication skills and sensitivity to interact with a diversity of patrons, and staff in a courteous and efficient manner.
• High Five certification
• Current Standard First Aid and CPR C
• High Five Quest 2 is an asset

Core Competencies

• Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
• Change & Innovation: Responds positively and professionally to change and helps others through change.
• Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
• Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
• Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
• Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example

Please respect our scent free area by not wearing scented products when visiting the office.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.