program coordinator Nashville, TN
State of Tennessee
Full Time
Nashville, TN
42504 - 12.04 USD ANNUAL Today
Job description
Job Information
State of Tennessee Job Information
Opening Date/Time
Thur 07/13/2023 12:00AM Central Time
Closing Date/Time
Wed 08/02/2023 11:59PM Central Time
Salary (Monthly)
$3,542.00
Salary (Annually)
$42,504.00
Job Type
Full-Time
City, State Location
Nashville, TN
Department
State Museum
LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF STATE MUSEUM, ADMINISTRATIVE OPERATIONS DIVISION, DAVIDSON COUNTY
Qualifications
Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to one year in one or a combination of the following: any professional work in elementary or secondary education; managing a museum or historic site; providing tours in a museum or historic site; classifying and researching artifacts in a museum collection; or acquiring or storing museum artifacts.Substitution of Experience for Education: Qualifying experience in one or a combination of the following may substitute for the required education to a maximum of four years: any professional work in elementary or secondary education; managing a museum or historic site; providing tours in a museum or historic site; classifying and researching artifacts in a museum collection; or acquiring or storing museum artifacts (e.g., experience equivalent to one year of full-time work in one or a combination of the above listed fields may substitute for one year of the required education).Necessary Special Qualifications: A valid vehicle operator's license may be required for employment in some positions.
Examination Method: Education and Experience,100%, for Preferred Service positions.
Summary
Summary: Under general supervision, is responsible for managing the museum and capitol historical tour and educational programs and conducts professional public contact and informational outreach work of routine difficulty in cultural/educational research.
Distinguishing Features: An employee in this class is responsible for managing the museum and capitol historical tour and educational programs. This is done through supervision of Museum Program Assistants and management of the computerized tour scheduling system. The employee is also responsible for managing public outreach programs.
Responsibilities
Coordinating the Work and Activities of Others:
- Manages roles and responsibilities of museum program assistants by assigning department projects and scheduled programs.
- Schedules public programs staff to conduct tours and educational programs of state museum and historical locations.
- Coordinates and directs public program events including family days and teacher workshops.
- Monitors office procedures.
- Monitors time and attendance as directed and set by public programs policy and deadlines.
- Promotes a positive working environment by building mutual trust, respect, and cooperation among team members.
- Evaluates and matches museum program assistant's unique skills, talents, and abilities to special projects.
- Supervises and trains museum program assistant on scheduling desk and scheduling software for all school and group programs at ?state museums and historical locations.
- Oversees management of the museum's traveling trunk program.
- Trains all museum program assistants in public programs roles and responsibilities including office duties, museum store duties, group orientation, and in conjunction with the curator of education in museum tours and program training.
- Establish a training plan complete with benchmarks and evaluations throughout the training process which should be reviewed and approved by the curator of education.
- Monitors progress of new assistants' training.
- Judges how well museum program assistants perform job plans and reach SMART goals.
- Evaluates when a new museum program assistant is capable of successfully conducting specific tours and programs.
- Judges the value of new programs and works with the curator of education and public programs director to modify programs as needed.
- Ensures that group tours are responded to and scheduled within one business day according to public programs department policy.
- Organizes groups upon arrival to state museums and historical locations., which includes greeting and orientating groups to programs.
- Delivers professional, engaging, inquiry-based tours and hands-on educational programs to museum groups.
- Customizes programs to be age and interest appropriate, including special needs groups.
- Responds to questions posed by tour participants and others.
- May deliver?weekly security reports to museum security officers, and state capitol police that detail daily tour group arrival times and staff assignments.
- Responds promptly to requests from legislators' and governor's offices and reports information to public programs director.
- Designs reports for museum executive director and all department heads.
- Maintains a working knowledge of policies, procedures, and activities at ?state museums and historical locations.
- Delivers reports as required by specific deadlines.
- Resolves problems for visiting school groups and museum visitors in general.
- Works in close communication with other museum department staff to accomplish museum-wide goals.
- Assists with other museum departments' tasks as assigned.
- Maintains proficiency in relevant software applications including ticketing, Microsoft Office Suite, Point-of-Sale museum store software.
- Uses email to correspond with other staff and the general public.
- Designs, develops, and implements new museum programs under the supervision of the curator of education.
- Maintains a working knowledge of Tennessee history and culture through various means of professional development.
Competencies
Competencies:
- Decision Quality
- Problem Solving
- Delegation
- Directing Others
- Process Management
- Learning on the Fly
- Approachability
- Building Effective Teams
- Composure
- Motivating Others
- Education and Training
- History and Archaeology
- Active Listening
- Critical Thinking
- Speaking
- Writing
- Coordination
- Service Orientation
- Social Perceptiveness
- Complex Problem Solving
- Time Management
- Deductive Reasoning
- Fluency of Ideas
- Memorization
- Oral Comprehension
- Oral Expression
- Time Sharing
- Written Comprehension
- Written Expression
- Stamina
Tools & Equipment
- Personal Computer
- Telephone
- Fax Machine
- Printer
- Copy Machine
- Scanner
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
- A valid driver's license
- For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver's License Information under the Licenses and Certifications section of your application.
**Agencies may allow an exception based on other factors.
State of Tennessee
www.tn.gov
Nashville, TN
Bill Lee
Unknown / Non-Applicable
10000+ Employees
Government
State & Regional Agencies
1796
