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• The Production Artworker is the person responsible for ensuring all artwork is ready for production, this includes Outputting films, Transfers, Embroidery Programmes and Works orders.
• As part of a team, they should work with colleagues to overcome Monitoring and updating the production schedule, liaising with production to overcome potential problems.
• Schedule and prioritise work ensuring KPI’s are achieved, and all production targets are being adhered to.
• Outputting of films, embroidery run sheets and transfers for the production process.
• Sign off all Artwork for production.
• Utilising Promo Office to print off all production documentation required on the factory floor.
• Communicating with production personnel on progress of jobs and potential production problems.
• Reporting any technical and processing issues to the relevant person / company.
• Be able to retrieve artwork files on company’s computer systems.
• When required to, communicate with outside suppliers.
• Communicating with production personnel on progress of jobs and potential production problems.
• Operate the DTG machine, understanding how to load images ready for printing
• Understanding software settings before pressing print on the DTG.
• Understanding all print setting on the DTG.
• Digital Transfer and sublimation application
• Monitor processed work during production and report all potential quality issues.
• Working from Custom gateway to Prepare all A/W required.
• Making sure department’s hardware is kept up to date and all issues are reported to manger.
• Ensure all machine Maintenance is kept up to date and logged.
• Ensuring work area is kept tidy and is in line with company’s safety polices.
• Ensuring all work-related issues/concerns are raised with the department Manager
• Undertake any reasonable task given.
• Dropping into other departments and completing reasonable requests from the department manager. (This may include preparation of stock for print production, assisting packing take off from the driers, screen reclaim & other tasks deemed within one’s ability.)
• Preparing of proofs to send to clients for approval.
• Liaising with customers via telephone and email any amendments relating to the artwork proofs.
• Using a supplied brief mock-up creative design.
• Make sure phone manor and emails are in line with company’s policies.
• Advising customers of preferred artwork types and any artwork technical related issues.
• Training others when called upon.
• Working towards and communicating continuous improvements in areas of work.
• Actively working within a team to generate the required performances.

Requirements:

• Experience with graphic design software and image editing tools (e.g. Adobe Illustrator & Photoshop)
• Able to use standard computer systems
• Solid knowledge of the printing process and preflight tools (e.g. Adobe Acrobat & RIP Software)
• An ability to simultaneously manage multiple projects and meet production deadlines
• Keen attention to detail
• Target driven to enable production targets are met and surpassed.
• Flexible in learning and tasks.
• Able to work within teams affectively but can work alone if the need is there.
• Able to communicate verbally, email and telephone between departments as well as maintain proper working relations with customers.
• Able to regularly alternate between sitting & standing positions and move consistently throughout the day due to the nature of the role.
• Be able to problem solve and breakdown issues logically.
• Be able to work under pressure due to tight timelines and production needs based on the nature of the business.