production technician Birmingham, England
Job description
What you'll be doing:
We're currently recruiting a dedicated Control Room Operator (Weekends) to help ensure the smooth running of the operations in 14Forty on a part time basis, contracted to 24 hours per week.
As a Control Room Operator (Weekends), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
More about the role:
Could you bring your spark to 14Forty? Here's what you need to know before applying:
Your key responsibilities will include:
Manage customer calls (Internal and external customers) and ensuring that issues are resolved in a prompt/efficient manner
Logging all transactions on our CAFM system (Computer Aided Facility Management System) including new calls, updates, chasing contractors for updates, etc.
Ensuring that gaps in resource within onsite operations are identified and resourced using internal and external parties
Ensuring that security related issues are managed and dealt with in line with company policies to the highest standards
Respond to requests for assistance and managing high risk situations to resolution
Report writing on major issues ready for circulation to the wider business
Ensuring Health and Safety issues are managed and escalated accordingly
Ensuring Facility Issues are managed and escalated accordingly
Any other business to ensure that the highest standards are maintained with our customers/work colleagues
Who you are:
Our ideal Control Room Operator (Weekends) will:
Is passionate about delivering excellent customer service
Acts with honesty and integrity
Looks to continuously improve processes
Excellent communication skills
High expectations for quality and an eye for detail
High standard of personal presentation
Overall Purpose of the Role
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Regular emails filled with the best discounts and savings available
Receive Wow Points every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Job Reference: com/0407/76283001/52397165/WJ
Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.
