product specialist Canton, MA
Job description
Location: Canton, MA or Jersey City, NJ (Hybrid)
This is a hybrid position primarily based in Canton, MA or Jersey City, NJ. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working .
We give you a world of potential
Computershare has an exciting opportunity for a permanent full-time Product Specialist to join our Issuer Product Innovation team.
- We work in a fun and collaborative team environment with a supportive management team to ensure you reach your career goals, no matter where they may take you
- Be a part of new innovative offerings from the beginning while having great exposure working across different aspects of the business
- We offer continuous learning and education opportunities and put emphasis on continued improvement and growth
- We believe that creativity fosters opportunity, and that the ideas of our employees will be what keeps us ahead in the market
- We offer a competitive total compensation package, with further details found below
A role you will love
As the Product Specialist, you’ll be responsible for assisting in implementing and managing new products and maintaining the strategic advantage and positioning of current products for the assigned Product Family.
Key responsibilities include:
- Assist in all phases of Product development, implementation, and ongoing management
- Interface with various inter and intra business units as needed – technology, operations, front office, sales, clients, finance, and marketing
- Maintain product roadmaps; you may participate in meetings with strategic customers/partners; conduct market research and customer feedback; document and track new product development efforts throughout the organization
- Assist the Product Manager on developing communications and training materials for new or enhanced products
- Create specifications for product design in conjunction with the Product Manager
- Co-ordinate development and deployment effort for products
- Development and maintenance of Product Matrix for the respective products
- Assist in performing cost/benefit analysis for existing and new product offerings
- Contribute to proper handling of legal, audit, compliance, risk, and privacy concerns
- Analyze, design, and document requirements
- Facilitate client specific projects by coordinating directly with the client on gathering of requirements, testing and deployment
What will you bring to the role?
The Product Specialist is an experienced and highly skilled contributor capable of independently handling complex projects, with a very good understanding of the organization, the industry, its products, and client base, as well as a solid knowledge of providing business solutions.
You’ll also need:
- Experience working in the transfer agency industry
- Exceptional communication skills – written and verbal
- Proven project management skills
- Experience leading and coordinating projects
- Advanced skills in MS Office, specifically Excel, Word and PowerPoint
- Ability to manage your own flexible working schedule, including the ability to attend occasional meetings outside of business hours to accommodate working with global teams
Bonus points if you have:
- Bachelor’s degree in a related field (Business, Commerce, Arts, etc.)
- 2-3 years of work experience in a similar Product related role
- Experience writing product proposals or other formal business documentation
Rewards designed for you
Parental leave . We offer paid parental leave, flexible working and a caring and inclusive culture.
Health and wellbeing. Our health and wellbeing rewards can be tailored to support you and your family. These include medical, dental, vision, pet insurance and a wellness reimbursement.
Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
Save for your future. We will support you along your retirement savings journey with 401k matching and tax-advantaged flexible spending plans that include healthcare, dependent care and commuter.
Income protection . To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.
Employee Stock Purchase Plan. Set aside salary to purchase stocks in our company at a discounted rate.
Extra rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
Compensation. $62,634 - $93,951 USD per year, depending on experience.
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