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Position Summary

A Day in the Life

• Partners with Product Manager to drive key program level projects, discovery activities, and cross-functional initiatives that align with the Product vision.
• Supports Product Manager with portfolio level initiatives, such as feature gap analysis, customer migration strategies, and cross-sell initiatives.
• Helps to manage business level partnerships, such as third-party service providers and payment processors.
• Assesses value, develops business cases, and prioritizes stories, epics and themes to ensure work focuses on maximum value that is aligned with the Product vision.
• Drives strategic goals by developing and delivering program level objectives for 1 or more scrum teams that support the Product vision.
• Takes product concepts and translates them into backlog epics, stories and requirements.
• Develops requirements documents, functional specifications, and mock-ups to clearly illustrate product ideas and concepts.
• Collaborates with peers on Program team to continually mature the backlog, with a focus on business value. A minimum of 2 sprints worth of work should be groomed at all times, per scrum team.
• Provides an active role in mitigating impediments impacting successful team completion of Sprint/Release goals.
• Leads via influence and represents the best interest of the company in decision-making processes.
• Conducts research and develops a good understanding of the customer's needs, new technologies, trends in the market, and competitors.
• Acts as a strong support to Business, Development, Sales, Support and Service managers through effective problem solving, collaboration, and communication strategies.
• Participates in all phases of the product development lifecycle, including analysis, design, testing, and integration of products, as well as the introduction of products to the market.
• Member of a cross-functional team that translates customer needs and technology directions into product definitions.
• May participate in the creation of documentation or user guides for new products.

We are looking for someone who brings

• Competencies
  • Must have strong written and spoken communication skills with the ability to present to internal and external audiences
  • Must have experience with project management, with demonstrated skills in good decision-making, prioritization, follow-up, and artifact creation
  • Proven ability to handle multiple tasks with minimal supervision
  • Must have an eye for detail and organization, with the ability to produce and track a plan, holding contributors responsible
  • Strong problem solving and analytical skills with keen ability to deal with detailed, and sometimes ambiguous, information
  • Must be a self-starter, with a bias towards action and the ability to develop collaborative partnerships with business leaders
  • Must have a growth mindset and subscribe to a continuous learning philosophy
  • Knowledge about education and nonprofit customers preferred
  • Experience working within Agile development processes preferred
• Education and Experience
  • 2-4 years’ professional experience in product or project management
  • B.A./B.S. degree or related work experience
  • Experience working within scaled agile (SAFe) methodology a plus

Accommodations

Community Brands welcomes and encourages applications from people with disabilities. Reasonable accommodations are available, on request, for candidates taking part in all aspects of the selection process.

About Us

Community Brands – leveling the playing field between for-profits and purpose-driven organizations

Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.

Why work here?

Good People, Doing Good Things: Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us.

• Medical, Dental & Vision Benefits
• 401(k) Savings Plan & Company Match
• Flexible Planned Paid Time Off
• Generous Sick Leave
• Casual Environment
• Purpose-Driven Culture
• Work-Life Balance
• Passionate About Community Involvement
• Company Paid Parental Leave
• Company Paid Short Term Disability
• Remote Flexibility

Community Brands actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity and eligibility to work in the United States (without sponsorship) and to complete the required employment eligibility verification form upon hire.

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