product owner Remote
Job description
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
Lumen is looking for a Product Owner to support creative vision, strategy, requirements, development, and execution across Quantum Fiber. You will collaborate and work closely with the product/portfolio owners, stakeholders, clients, and IT organization on strategic vision and drive execution meeting timelines and budgeting. You will be responsible to clearly document epics, features, and user stories across the project management systems.
Lumen is looking for an ambitious, customer-obsessed, digitally progressive individual contributor to support the product/portfolio owners driving the overall strategic vision for the Quantum Fiber brand. You will be responsible to elicit feedback in every part of the development lifecycle assuming the role of a product owner within the agile methodology. Responsibilities include entering, documenting, and management of epics, features, and user stories (JIRA, VIA, Clarity, etc), daily stand-ups, sprint reviews, user acceptance testing, final product signoff, Operations process development and delivery, and development of clear and concise requirements that can be understood across all impacted organizations and knowledge levels. You are not required to be an expert in the space but be able to understand technical requirements and have to ability to transform them into an understandable format. Though initially assigned to an individual workstream, you may be required to quickly pivot dependent on the needs of the business.
The Main Responsibilities
- Support the assigned workstream portfolio manager, reducing the administrative load of the portfolio manager as a product owner within the agile methodology
- Manage the project lifecycle throughout the agile process
- Coordinate the collection of technical requirements from the portfolio owner, clients, and stakeholders
- Document all requirements within the various systems/workflows (Ex. JIRA, VIA, etc.) translating them into clear, concise, and easily understandable epics, features, and user stories
- Represent the portfolio owner as the agile product owner in the daily stand-up, sprint reviews, PI planning, and prioritization
- Ensure all steps are completed including that the development requirements are met, user acceptance testing, product signoff from portfolio manager, clients, and stakeholders, process development, documentation, and communications
- Communicate with product/portfolio owners, clients, stakeholders, and developers to understand details and requirements
- Maintain a strong sense of urgency in all aspects of the role
- Work closely with product/portfolio owner driving the overall vision of success
What We Look For in a Candidate
- 5+ years of relevant experience.
- 3+ years operating broadband networks, provisioning and or telecom field operations
- 3+ years operating in AGILE environment
- Ability to translate highly technical information into an easily understandable documented format
- Excellent written communication skills focused on technical requirements across epics, features, and user stories
- Ability to meet aggressive deadlines, manage multiple complex projects and locations simultaneously and to work in a fast-paced, dynamic, individual, and team-oriented work environment
- Demonstrated exceptional interpersonal, relationship development, analytical problem-solving and excellent communication skills
- Ability to maintain strong relations with Cross-Functional Teams, Area teams, product/portfolio owners and external Partners
- Self-Starter with superior organizational, communication, and attention to detail are required
- Maintain a strong sense of urgency in all aspects of the role
- Ability to identify business challenges and provide operationally acceptable solutions
- Ability to travel when needed (less than 25%)
- Effective use of PC including Microsoft Office suite
- Knowledge and ability to go from concept to a fully operationalized solution utilizing official Lumen approvals and project processes
- Critical thinker who is continuously driving next generation transformation solutions and strategic visions
- Fast learner with the ability to pivot across organizational workstreams
- Additional Knowledge of the following:
- VIA
- Jira
- Network Walled Garden/ Captive Portal
- SalesForce
- WFA
- ODiN
- Optius
- Motive/ACS
- ASSIA
- Calix
- Nokia
- Plume
- Element Management Systems
What to Expect Next
Requisition #: 328146
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
72540
161520
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
