Product Owner Birmingham, England
Job description
Eversheds Sutherland represents the combination of two firms with a shared culture, values and commitment to client service excellence. We are each known for our commercial awareness and industry knowledge and for providing innovative and tailored solutions for every client.
As a full service law practice, we act for the public and private sector across the UK, Europe, Middle East, Africa, Asia and the US providing legal advice to clients across the Company Commercial, Employment, Labour & Pensions, Litigation and Dispute Management, and Real Estate practices.
With 74 offices across 35 countries worldwide, we have become one of the largest law practices in the world and a great place to work and develop your career.
Main Purpose of Role:
The Product Owner acts as a key member of the SES team supporting the delivery of the Collaboration & Portals strategy use across the firm. The Product Owner will use their expertise, knowledge and hands on experience to raise and support awareness of, and ensure the adoption of relevant solutions in day to day practice whilst focussing on delivering an excellent client service.
On a day-to-day basis, the Product Owner will take ownership and responsibility for how we drive the adoption and embed our key technology solutions across the firm. This includes but is not limited to our bespoke client portals and our extranet solution. They will be working closely with our Practice Group Legal Technologists to understand the needs and help to identify and define roadmaps and new uses to support our Legal Teams. This may also involve working with and managing our Suppliers to help ensure the solutions meet our needs. They will also be involved in helping with awareness campaigns, understanding our current technology usage and how we could improve this, as well as helping to define good processes and governance to improve our centre of excellence across our portal solutions. They will be key in continuing to deliver instruction/case management solutions as well as driving our integration plans forward.
Stakeholder management, at all levels of seniority, and communication will be integral in helping to succeed in this role. You will be expected to engage with various stakeholders such as our Legal Teams, Legal Technologists, BRMs, and Suppliers, to understand how we can make better use of our technology solutions and drive value.
Primary Responsibilities of the Role
- Reporting to the Solutions Manager the Product Owner will support the delivery of our collaboration and portals strategy in line with the SES firm-wide strategy.
- Leads and supports on projects within the collaboration and portals workstream to both raise the profile of the team’s objectives firm-wide as well as ensuring it becomes embedded in day to day practice in line with the firm-wide strategy.
- Embeds themselves within the firm collaborating with multiple senior stakeholders to understand requirements and deliver both strategic and operational legal technology solutions in line with the firm-wide strategy.
- Have a specific focus of internally driving the awareness and adoption of legal tech solutions and ensuring that they are embedded in day to day practice and using that to enhance the overall offering for existing and new clients. This may involve an operational involvement in pitches and proposals to enhance the likelihood of the firm winning future work.
- Takes a proactive role in upskilling stakeholders in tech solutions across the practice groups in line with the SES strategy. To achieve this the Product Owner will be required to work collaboratively with multiple senior stakeholders within the practice groups and international operations teams.
