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Product Manager - Investment and Wealth Solutions

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If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

As an HSBC employee Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of Investment and Wealth Solutions (IWS) Product Manager

This role is an opportunity to be a key member of the CIIOM IWS Products and Services team within Customer and Products based in Jersey or Guernsey. The role holder will be responsible for implementing the strategy and undertaking day to day management of Retail Wealth and Private Bank (roll out of functionality and BAU).

Made up of 2 brands, servicing international expatriate clients (HSBC Expat) and local customers across the Channel Islands and Isle of Man, the CIIOM business is today responsible for over 150k customers. As a strategic provider of liquidity for the non-ring fenced bank, as well as being recognized as a priority international market within the global WPB strategy, the CIIOM business is at a critical point in its growth story. The PBT is expected to double over the 5 years, as a result of an ambitious growth plan, supported through significant business investment in systems, people and channels.

In this role you will:

• Support the implementation of the Wealth and Private Bank strategy by enhancing the product shelf and implementing new products (eg. Managed solutions, bespoke mandates) and journeys across different channels (eg. Digital).

• Own and support the journeys, infrastructure, systems, projects and initiatives that will help Wealth and Private Bank to grow key market segments and achieve business growth objectives. Responsible of the revenue targets for the managed solutions product line.

• Responsible for the daily management of the product shelf, particularly for managed solutions (mutual funds, discretionary portfolios) for both retail wealth and Private bank propositions.

• Responsible for the end to end journey of the product which includes the management of the products in the platforms and the financial planning tools, including new mobile capabilities.

• Leverage the digital development agenda to support new business origination and customer journey optimization for the products and journeys.

• Ensure the product shelf and customer journeys are fit for purpose for our customers, find and drive the relevant enhancements and change needed. This can be done by enhancing current products, demising or launching new ones.

• Drive the commercialization activities for the products, eg. Marketing campaigns, internal and external communications.

Who we’re looking for:

• Knowledge and/or experience of wealth management products & propositions. Private Bank knowledge is preferred.

• Knowledge and/or experience in new product and journey development.

• Experience in managing and owning product revenue.

• Experience in driving and implementing strategic initiatives along with project management (preferred).

• Experience of multi-channel product distribution.

• Experience in development and implementation of policy and procedures.

• Excellent communications skills twinned with ability to influence peers and senior stakeholders.

• Strong analytical, planning, organizational and time management skills.

Professional Capabilities:

• Well-developed planning and organizational skills with the tenacity to drive through results.

• Deliver at pace, whilst managing several initiatives at the same time.

• Strong ability to analyze detailed financial, market and competitor information.

• Self-motivated, flexible, change orientated and able to work independently.

• Strong numerical and analytical skills with a strong emphasis on problem solving and strategic thinking.

• Strong customer focus.

• Excellent interpersonal skills, with particular emphasis on stakeholder management, influencing and negotiating at all levels.

You’ll achieve more when you join HSBC.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you