Product Manager (Hybrid or Remote) Remote
Job description
About Masabi:
At Masabi, we are helping to make cities better places to live, work and visit by enabling seamless, frictionless journeys on public transport systems. We are a SaaS company developing a fare collection platform that allows people to buy and present tickets for public transit on their mobile phones or by tapping a bank card or smart card to travel.
We believe a new fare payments system allowing passengers to tap and ride without needing to buy a ticket or understand fares should be available to every passenger and every transit agency around the globe, without prohibitive costs or taking years to deliver, helping people move seamlessly from A to B.
Our Justride platform has won numerous awards and is used in over 150 locations worldwide, including New York, London, Boston, Las Vegas, Valencia, The Hague, Los Angeles, Melbourne, and many more. With an exciting industry-first mobile ticketing SDK, we are partnering with companies like Uber, Lyft, Transit, Moovit to enable the purchase of public transit tickets within leading mobility applications.
Join us on this exciting ride as we build the transit technology ecosystem of tomorrow.
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The Role:*
The product areas you will be focusing on include integral back end components to support our account based ticketing model. We are looking for a Product Manager who has an interest in public transport and fare policies, and has a detail-oriented nature combined with an aptitude for big-picture thinking to drive the behaviour of platform components and ensure they meet the needs of riders and transport authorities.
You’ll be working closely with engineering teams, UX designers and stakeholders from across the business and, of course, the other Product Managers to build an integrated best-in-a-class set of products.
This is a fantastic opportunity to be part of a growing company where you can use your Product Management skills to make great products that have a genuine, positive impact on millions of people across the world.
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Location: *This role is available in the UK, either in a fully remote model with occasional travel to our London office, or in a hybrid model where you will be allowed to come into our London office as many days per week as you require.
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Responsibilities Include*
- Working with transport agencies and internal stakeholders to understand details of transport agency fare policies.
- Define and frame new platform capabilities for internal stakeholders using tools such as user journeys and PRFAQs.
- Collaborate with product managers and product designers to define how different users of the Justride platform (agency roles & transit riders) are impacted by new fare rules being added to the platform.
- Engage closely with software engineers to help identify appropriate solutions and test outcomes.
- Involvement in the full end to end of the product lifecycle from feature shaping to launch.
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About you*
- Have a passion for solving problems and making great products
- Have experience in a Product Management role or related role
- Experience working in a fast-paced software environment
- Can demonstrate taking Products (or parts of larger Products) through the whole product lifecycle
- Understand the basic workings of software and able to hold discussions with software engineers about the technical aspects of software products (without needing to get involved in the detail)
- Very collaborative and understand the importance of teamwork for success
- Excellent communicator
No day is the same at Masabi - if this sounds like the challenging, fun and friendly environment you’re looking to do your best work in, we’d love to hear from you!
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Diversity:*
We celebrate multiple approaches and points of view, striving to create an environment where everyone feels empowered to bring their whole, authentic selves to work. Whoever you are, just be yourself. We encourage people from underrepresented backgrounds to apply; we don’t discriminate. Also, please notify our team of your pronouns at any point in your application.
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Interviewing:*
All interviews are expected to take place by phone or video.
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Remote working:*
Masabi’s flexible working policy will allow you to work entirely remotely, or from our offices in London. The choice about where you work from will be primarily made by you. Regardless of where you choose to work from, you will be allowed to work outside of the country of your employment for up to 3 months each year.
To find out more about who we are and how we work, please have a read about how our business reacted to the Covid pandemic: https://www.masabi.com/2021/08/02/emerging-stronger/
Job Type: Full-time
