About mParticle

mParticle is the leading independent customer data platform. We provide both the foundational infrastructure for a company's customer data and broad real-time personalization capabilities to enable businesses to personalize user experiences at scale.. Developers, engineers, product managers and marketers choose mParticle to simplify the flow of customer data between systems and applications, breaking down data silos and improving customer experiences. We work with big players and small, fueling the customer success of brands like NBC Universal, Spotify and Airbnb. We're growing fast and offer smart, talented individuals an opportunity to be high impact players as we scale and achieve our vision for being the world leader in this space. We care deeply about culture and our people, creating a place where you can do your best work and love doing it!

Recognized as one of Crain's 100 Best Places to Work in New York City and one of Wealthfront Career Launching companies of 2021!

This opportunity is 100% remote!

As Senior Product Manager, you will help define and lead the vision and strategy for analytics, including launching new tools and features, driving cross-squad initiatives, and collaborating with the product lead and 2 other PMs on the team, and our CPO. Based on your insight and expertise, you will identify, prioritize, and own strategic product initiatives. You will learn about our key users across product, marketing, and data analytics, deeply understand their problems and needs, and then go the extra mile to define and launch innovations that address those problems with the broadest possible impact across the customer base.

We're growing fast and offer smart, talented individuals an opportunity to be high impact players as we scale and achieve our vision for being the world leader in this space. We care deeply about culture and our people, creating a place where you can do your best work and love doing it!

Responsibilities

Customer Empathy - Understand and analyze diverse needs from our customers, think strategically, and lead with data-driven decisions.
Decision Maker - Make the hard calls to effectively prioritize the roadmap to focus and align with our long term vision.
Technical Fluency - Leverage your deep understanding of developer experience and software development to deliver solutions that delight our developer community.
Organic Leader - Be the champion to manage development timelines with transparency, consistent high quality, and iterative delivery that inspires the rest of the PM team to follow.
Versatility - Balance long-term growth, near-term wins, and execution. Be excited to wear many hats as the company goes through hyper startup growth.
Effective Communicator - Translate complex business use cases into actionable engineering specs conveying UI/UX requirements, prioritization, and definitions of success.

Competencies

5-10+ years of product management or related experience at software technology companies.
Experience with data driven platforms, products, and features in data analytics a plus.
Experience managing SaaS products across various stages of the product lifecycle.
Experience connecting products to company strategy via goals and metrics.
Experience managing a portfolio of features, with transparency and visibility into progress and planning.
A proven track record of making insightful decisions and nuanced tradeoffs, balancing numerous priorities and requests across multiple groups of external and internal stakeholders and customers, to accomplish great things.
Experience with optimization using customer feedback, data, and metrics.
Excellent written communication and presentation skills for audiences across skill levels and technical aptitudes.

What's in it for you

Rapid and challenging growth opportunities as you join a company that's growing and changing quickly. You'll learn on the job as you deliver innovation, and as part of a team of world-class PMs and leaders across the organization.
100% company paid health care (medical, dental, vision) for employees enrolled in our baseline plan with affordable cost sharing options for your dependents. We make certain you're protected, have the options you need for care, and that it's affordable for all.
If you're enrolled in our high deductible plan, we fully cover your deductible through annual Health Savings Account contributions which are yours to keep. This is for both individuals and for those with dependents.
A truly flexible work environment with unlimited vacation, 11 paid company holidays, and quarterly mental health reboot days. This also includes a hybrid work model that provides you the opportunity to design your work in ways that support you and your family.
An ownership culture where everyone receives stock options and can fully participate in mParticle's success.
Parental leave for maternity (12 paid weeks) and parental leave for the supporting parent (6 paid weeks) and real encouragement to take that time to bond as a family.
Generous wellness programs, learning and development opportunities, pet insurance for our furry family members, and so much more!
Here at mParticle we embrace the differences that make us unique. We are dedicated to building an inclusive environment that fosters respect and celebrates an array of backgrounds and perspectives.