Job description
On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner.
About Viasat
Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people's lives anywhere they are—on the ground, in the air or at sea, while building a sustainable future in space.
Chief Technology Office
The Chief Technology Office (CTO) maintains a centre of excellence for technology and broader infrastructure-related innovation, translating market needs into core expansion programmes to enable market development. We ensure that products and services are constantly pushing the boundaries of satellite communications. The CTO team is responsible for delivering development programmes, including satellites and launchers, ground infrastructure (ground stations, networks, user terminals and access technology), regulatory, market access and product and service development.
Key Accountabilities:
- Contribute to the complete product lifecycle including customer commercial requirements, roadmaps, go-to-market channels, marketing plan, business plan, pricing, launch and service introduction planning, in-service requirements and end-of-life planning, ensuring that the lifecycle is rooted in customer requirements and aligns with the growth strategy
- The Product Manager contributes to the product leadership, vision, strategy and market focused product plans to drive profitable growth.
- Own the construction and refinement of multi-year roadmaps, high level business objectives in response to the market & customer requirements and in the context of the competitive landscape.
- You will bring clarity to the engineering development teams by providing them with a clear vision of what the product is required to do and in what timescale.
- Manage product requirements (product backlog) in the context of the committed product roadmaps, timelines and available engineering resource.
- Ensure that product releases arrive on time, on budget and manage the process with replicable efficiency and KPI definitions for project tracking.
- Management and coordination of product launch and post launch plans, including business readiness, service introduction and post launch embedding activities working closely alongside technical, Business Unit and operational teams.
- Input to the creation of product documentation related to functionality, features, market introduction, positioning, differentiation, value propositions.
- Contribute to establishing, track, and manage Product Performance KPI to manage growth or corrective actions with the relevant stakeholders.
Key Interfaces
The role will involve close interaction and collaboration with:
- Market focused sales and business development groups as well as gathering the Voice of the Customer from partners/customers to understand and shape customers’ future plans and create requirements for our existing and future products
- Strategy, Insights and Commercial teams for the creation of a Product Business Plan covering the Area of Interest or Market Sizing, Customer Segmentation, Competitive Landscape, next best alternative, Quantified Customer Needs or Value proposition, ensuring fit with Company strategy and Business Units objectives
- Business Unit(BU) managers to take inputs from them regarding their customer and partner knowledge, review product roadmaps, got-to-market plans, and support their implementations
- Technical Development teams to provide input regarding desired customer journeys, portfolio and roadmap aims including ‘in life’ and ‘end of life’ management, and to take input regarding technology opportunities and actual usage
- Technical Operations teams to provide portfolio and roadmap aims including ‘in life’ and ‘end of life’ management, to work together to develop desired customer journeys, service and operational design and to gain understanding of actual experience
- Central Marketing teams and Business Unit Marketing teams to create product marketing plans providing customer insight input on ‘how to win’, support brand marketing initiatives and to gather customer knowledge
- Value Add Manufacturers (VAMs) to gain insight into business development opportunities and to develop new products aligned to product and technology strategy
Knowledge and Skills:
- Experience of commissioning the build of radio communication devices that meet the demands of the aviation, space and telco market
- Strong understanding of the current and future competitive landscape
- Must demonstrate strong commercial acumen and a strong customer centric approach
- Experience working with technical, operational and marketing teams
- Experience in contributing to product strategy and roadmap
- Ideally posses experience of Satcom industry
- Pragmatic and results focussed – a ‘self-starter’ who can take a ‘blank sheet of paper’ and rapidly deliver an approach and tangible outputs
- ‘Agile’ and ‘waterfall’ change delivery knowledge and experience
- Data driven - highly numerate and analytical
- Proven track record at senior & executive level stakeholder management
- A strong communicator with excellent influencing skills
- Fluent in English language
Additional Information
You must be eligible to work in this location advertised.
Our culture and ways of working
Our values define our culture and represent what we believe in. Viasat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation.
- Customer – we provide a unique value to our customers
- Accountability – we take ownership, we deliver results, and we keep our promises
- Respect – we collaborate, we embrace and celebrate diversity and we value difference
- Excellence – we create bold solutions for our customers and put quality at the heart of everything we do
We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments.
Diversity
We want the best people for the job, and we warmly welcome applications from you if you’re suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status.
We are signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities.
To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you’re visually impaired we’ll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.