Product Manager

Product Manager London, England

Full Time London, England 62100 - 80000 GBP ANNUAL Today
Job description

Product Manager - IP VPN

Job Req ID: 22714
Posting Date: 13 Sep 2023
Function: Product & Propositions
Location: One Braham (4140), London, United Kingdom
Salary: Competitive and Excellent Benefits
Job Req ID:
Posting Date:
Why this job matters
The role holder will own and lead the product management of the IP Connect UK Portfolio which is of strategic importance to BT Business being the network service that most of its Custom and Managed Contracts are built on. The role will oversee the transformation of the portfolio onto new platforms and processes to ensure continued relevance and differentiation to internal and external customers and owning the portfolio of in life products.
The role holder will
  • Develop, manage and delivers an IP Connect product that creates value for business markets and drives unit performance across all Business channels through delivery of portfolios developments, enhancments and intervention initiatives
  • P&L responsibility for product portfolio targets working closely with channel teams
  • Manages strategic supplier relationships to ensure investment and support in future portfolio development
  • Provides subject matter expertise to support the execution of the product strategy within a CFU
  • Acting as Team Leader for the IP Connect UK portfolio with line manager responsibility
  • Working closely with the Global Fabric team to ensure aligned positioning an capability between Global fabroic and UK IP VPN
What you’ll be doing
  • Leadership of IP Connect product. Set out the portfolio vision, strategy and investment roadmap across lifecycle
  • Interlock growth ambitions and product lifecycle goals with channels, partners and key functions
  • Manage the full portfolio lifecycle from product development, to in life and end-of-life initiatives
  • Establish and maintain performance standards for all key aspects of the portfolio - ensure end to end definition and understanding of the product operating model, systems and process and ensure the model achieves NPS, digital self service, commercial and unit economics goals.
  • Support into value channels for key bids (sales and specialists)
  • Support transition of portfolio to strategic systems and processes
  • Team management responsibility and wider matrix management interfaces
  • Identifies new products or enhancements to existing products by understanding and analysing user needs, BT Group's current product suite and business requirements of internal functions like sales and delivery.
  • Collaborates with analytics and engineering teams, and interfaces with cross functional stakeholders e.g. executives, sales, product, marketing, legal, and customer success teams to fulfil the product backlog using Scrum/ Agile methodologies.
  • Contributes towards the continual assessment of the needs of customers, tech teams and stakeholders in defining and evolving the product strategy.
  • Ensures accurate and formal product documentation such as feature sheets and user guides.
  • Ensures constant analysis of customer behaviour, developing metrics and cultivating novel techniques to help our customers.
  • Contributes towards comprehensive product requirements to instrument new tracking events, build data tools, pipelines, analytic dashboards and visualisations.
  • Mentors other product management professionals, helping to improve the team’s abilities by acting as a technical resource.
Key Skills
  • Product Strategy & Vision
  • Product Roadmapping
  • Product Lifecycle Management
  • Product / Solution Requirements Definition
  • User Experience Design
  • Product Discovery & Experimentation
  • OKR Definition & Tracking
  • Platform/ Technology Architecture & Feasibility
  • User research & Customer Need Identification
  • Agile Methodologies
  • Data Analysis
  • Stakeholder Management
  • Partner Selection & Management
  • Project/Programme Management
  • Backlog Prioritisation Management
  • Commercial Acumen

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Product Manager
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
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