product manager Bronx, NY
Baldor Specialty Foods
Full Time
Bronx, NY
150000 - 125000 USD ANNUAL Today
Job description
Summary
Baldor Specialty Foods, an industry leader, is continuing to grow its development department! Our development is done across all aspects of our operation including WMS, E-commerce, Shipping & Logistics, Accounting and much more.
This role will have a wide range of responsibilities, working directly on our internal facing digital applications. Areas of responsibilities include product development, metrics control and measurement, road-mapping, and more.
The Product Manager will report to the Sr. Product Manager and work with a wide range of stakeholders from high level executives to employees across the company including sales, marketing, customer experience, internal support teams, vendors, developers, and designers.
About You
You are passionate about process improvement and solving challenges with technology.
You are passionate about process improvement and solving challenges with technology.
You understand that one of the best ways to help our business and customers is to support our teams. Using technology to innovate on sales leads, customer communications, internal support challenges and problems that others shy away from. You shine when you can clarify complex problems and break them into understandable small parts. You enjoy learning new things. You make others around you better by bringing them on the journey and enjoy learning from them in return.
Responsibilities
- Identify and drive opportunities within internal applications
- Build handoff materials for all stakeholders, eliminate gaps and improve communication among development team and stakeholders
- Provide data-based decisions for program success and growth while considering trade-offs and mitigate risks
- Establish and measure KPI’s for new and existing products
- Validate assumptions based on iterative user journey
- Build and maintain the customer experience and journey to increase customer engagement
- Drive digital marketing adoption and email automations
- Help build collaborative and dynamic teams focused around the customer
Qualifications & Experience
- At least 3-4 years of experience in product management
- Leadership and motivational skills among diverse teams
- Excellent written and verbal communications skills required with the ability to explain advanced concepts to audiences of varying levels
- Experience with CRMs and Customer Service Platforms (ZenDesk, Sales Force…)
- Experience with marketing platforms such as Mailchimp
- Excellent organizational skills in a multitasked environment
- Critical thinker and problem solver
- Bachelors/MS in Computer Science or related field is a Plus
- Familiar with Project Management roadmap building tools such as JIRA
- Strong understanding of agile, digital product development and product launches
- Passion and commitment to stay on top of market shifts, customer needs and competitor developments
Benefits
- Promote from within
- 100% Employer Paid Healthcare
- Medical
- Dental
- Prescription
- Vision
- Matching 401k
- Profit Sharing
- Life Insurance
- Competitive PTO and Sick time package
Baldor Specialty Foods
www.baldorfood.com
Bronx, NY
Michael Muzyk
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Wholesale
1991
